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Aspirus Family Health Specialists
- Wausau, WI
About this business
Location details
2720 Plaza Dr Suite 1300, Ste 1300, Wausau, WI, 54401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
my wife required a routine operation, we made sure with both aspirus and our insurance provider that they would work with each other, and that the charge codes would be covered. was told yes on both counts. after the operation the insurance paid half the bill, aspirus decided that that wasn't enough and sent back the payment. then, demanded that we pay the now $26,000 bill at a tune of $2,200.00 a month or we would be sent to collections. so, a procedure that was due to cost us $3k out of pocket, is suddenly $26k even after ... read more
Business response:
Thank you for sharing your experience. We’d like to work with you to resolve the problem. Please call the Aspirus Financial Care Center toll-free at 800-627-3570. Your comments will also be shared with our patient relations team. If you'd like to speak to them directly, please call 715-847-2275.
my wife required a routine operation, we made sure with both aspirus and our insurance provider that they would work with each other, and that the charge codes would be covered. was told yes on both counts. after the operation the insurance paid half the bill, aspirus decided that that wasn't enough and sent back the payment. then, demanded that we pay the now $26,000 bill at a tune of $2,200.00 a month or we would be sent to collections. so, a procedure that was due to cost us $3k out of pocket, is suddenly $26k even after ... read more
my wife required a routine operation, we made sure with both aspirus and our insurance provider that they would work with each other, and that the charge codes would be covered. was told yes on both counts. after the operation the insurance paid half the bill, aspirus decided that that wasn't enough and sent back the payment. then, demanded that we pay the now $26,000 bill at a tune of $2,200.00 a month or we would be sent to collections. so, a procedure that was due to cost us $3k out of pocket, is suddenly $26k even after ... read more
Business response:
Thank you for sharing your experience. We’d like to work with you to resolve the problem. Please call the Aspirus Financial Care Center toll-free at 800-627-3570. Your comments will also be shared with our patient relations team. If you'd like to speak to them directly, please call 715-847-2275.
RecommendedAfter the ladder slipped on my deck while I was near the roofline and falling and landing on the ladder, my husband dialed 911 and I was transported to Ascension in Tomahawk. From the EMTs that came to the house to everyone that treated me, the experience was amazing! Everyone was friendly and kept me updated. Ultimately, I had fractured 5 vertebrae and my sternum, plus a multitude of bumps and bruises. I was ultimately transferred to Wausau for further care but was very pleased with the care I received and would recommend t... read more
Business response:
We strive to provide high quality care, so your positive comments mean a lot to us! -Ascension Wisconsin Community Manager
RecommendedI love Dr. Jill Pogorelic's positive attitude. Her nurse is delightful also.
RecommendedI would contextualize the Howard Young staff as professional, responsive, patient, kind, compassionate, knowledgeable and genuine.
Business response:
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Wisconsin Community Manager
The ENT PA that I saw was rude, did not listen to my responses to her questions and was clearly incompetent! Told me the pain I was having (and I had no pain!) in my ears was from a headache or sore throat...and I did not have a sore throat or headache! She ignored the fact that I was not having pain, and once she made up her mind that I had ear pain from a headache or sore throat dismissed me like I was an idiot!!! NEVER going back!!!!! I will drive 100 miles to be seen by anyone else before ever going back there.
The ENT PA that I saw was rude, did not listen to my responses to her questions and was clearly incompetent! Told me the pain I was having (and I had no pain!) in my ears was from a headache or sore throat...and I did not have a sore throat or headache! She ignored the fact that I was not having pain, and once she made up her mind that I had ear pain from a headache or sore throat dismissed me like I was an idiot!!! NEVER going back!!!!! I will drive 100 miles to be seen by anyone else before ever going back there.
The ENT PA that I saw was rude, did not listen to my responses to her questions and was clearly incompetent! Told me the pain I was having (and I had no pain!) in my ears was from a headache or sore throat...and I did not have a sore throat or headache! She ignored the fact that I was not having pain, and once she made up her mind that I had ear pain from a headache or sore throat dismissed me like I was an idiot!!! NEVER going back!!!!! I will drive 100 miles to be seen by anyone else before ever going back there.
Frequently asked questions about Aspirus Family Health Specialists
How is Aspirus Family Health Specialists rated?
Aspirus Family Health Specialists has a 4.1 star rating with 649 reviews.
When is Aspirus Family Health Specialists open?
Aspirus Family Health Specialists is closed now. It will open at 8:00 a.m.
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