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12137 Ashton Manor Way, Alafaya, FL, 32828, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They are dishonest and only “care” about you while you give them money. When you need to leave the place they will take your deposit, they will charge you for cleaning even if you leave the unit CLEAN and then they will find more things to charge you.
Business response:
Hi Amanda, Thank you for sharing your feedback. We are sorry to hear that you had a bad experience with your move-out. We compare the condition of the apartment at move out to the condition noted at move in; anything outside of normal wear & tear is subject to move-out charges. If you have any questions or concerns about your final account statement please call 720-283-6149 to speak with our billing department. We wish you all the best for the future. Warm regards, Bree F. 720.348.7620 WeCare@udr.com
I still have ptsd from living here. the low price isn’t worth it.
Worst experience! Save yourself and never live here. Management is horrendous. It’s been recently remodeled which is what originally drew us in but wow we made the biggest mistake of our lives by moving here
Never live in this place, besides the cleaning is horrible and the elevators don't work in a few days and you need to go up 4 floors with your purchases, besides the office people never solve anything, they are screwing up for the residents, and when you decide leave this place they just say that everything is ok and even say the amount to be paid, and soon after they start threatening you with messages saying that if you don't get paid on the exact day they want, this bill will be double, they are terrible , you have the da... read more
Discriminatory practices conducted by the management company, UDR. Beware.
AVOID - Greedy and dishonorable management. Read the other reviews - this is a common theme from residents leaving the community. I am no stranger to apartment living and have lived in roughly 7 different complexes throughout my life in various metropolitan areas, and I have never been so nickel and dimed as I was by UDR during the two years I lived at this complex. The amenities and location are nice, but you can find the same at other complexes in the same vicinity with better management and less expensive cost. I have nev... read more
Business response:
Hello Marielle, We're sorry to see that you were unsatisfied with your experience living at our community. It is never our intention to nickel and dime anyone, all of our fees are listed on our website. We apologize that you did not receive our best customer service. We strive to provide excellent customer service to all of our residents, so it is disappointing to hear that we've missed the mark. We care about your satisfaction and will use your feedback to improve. Thank you for your feedback. Best regards, Bree F. 720-348-... read more
Stop Discriminating. Stop Lying. Stop stealing. Hire professionals to do the job correctly and be inside the office during business hours. We had a very bad experiences with you guys in the 14 month lease that we were bound by. I will continue to do anything In my power to stop people from living here.
I lived here almost 8 months and ended up choosing to leave early the place was so unlivable or sympathetic. To start, the day I got my keys the glass door to the bedroom was completely shattered with glass covering the entire room. A five year old kid was almost severely injured by the glass and it took them over five days to fix this issue, leaving the glass scattered across the floor in the mean time for me to navigate around. Even with calling the police to get the police reports asked for by the office, they never addre... read more
Ashton at Waterford Lakes has a 3.1 star rating with 264 reviews.
Ashton at Waterford Lakes is closed now. It will open tomorrow at 9:00 a.m.
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