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Ashley

4.2

About this business

Ashley is the No. 1 furniture retailer in the U.S. and one of the world’s best-selling furniture store brands with more than 1000 locations. 

Location details

1340 Tapteal Dr, Richland, WA, 99352, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.21,556 reviews
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Nick Villani's profile image
Nick Villani 
4 years ago

Do not purchase any furniture from here, it will save you a ton of time, money and hassle! I purchased around $4,000 worth of furniture. when I furniture finally showed up almost every piece was damaged and the delivery guys didn't comply with Covid-19 safety precautions. while placing the furniture they damaged my hallway, chipping paint and causing damaged to the dry wall. when you report this thats when this place starts to really turn bad. you get the runaround and nobody cares, they tell you customer service will reach ... read more

Cassandra Gonzalez's profile image
Cassandra Gonzalez 
4 years ago

Bought a nightstand and bed frame just before Covid happened and then quickly realized it was a terrible idea with the covid getting worse so we cancelled our order for the bed frame but kept the nightstand since we already had it. Then they closed their store during the pandemic and told us to make payments online or call. Every time we went to make a payment online it wouldn’t go past the log in screen and every time we called there was no answer because they were closed. Finally got someone on their customer service 1-800... read more

AC Julie's profile image
AC Julie 
recommend  Recommended
5 years ago

The couch I purchased was very good quality and larger than I thought it would be. The only thing negative I can say is that discount codes never work. I was on the phone forever to get my discount on the couch and today went to purchase a dresser and again, the coupon code does not work. 

Randy Luke's profile image
Randy Luke 
5 years ago

Warranty their products and stand behind service 

Jeromy Tow's profile image
Jeromy Tow 
recommend  Recommended
5 years ago
Alex Valle's profile image
Alex Valle 
recommend  Recommended
5 years ago

Great customer service and the best quality furniture I’ve ever bought! 

Liz Kautzman Buttke's profile image
Liz Kautzman Buttke 
recommend  Recommended
5 years ago

The wonderful service from Chris Misec He made us feel important and that we could trust him. Also very knowledgeable about mattresses. 

Darrel Fusselman's profile image
Darrel Fusselman 
5 years ago

Poor service and wouldn’t come fix the problem 

Zulay Larios's profile image
Zulay Larios 
5 years ago

Horrible experience with getting my furniture deliver. Paid over $100 and had to drive to meet the delivery guy and get my entertainment center. Not professional at all! Said they would call me before getting to my home to deliver the item and they did not. Plus, when I picked up my piece of furniture it was not even set up. Will not shop here again. 

Frequently asked questions about Ashley

How is Ashley rated?

Ashley has a 4.2 star rating with 1,556 reviews. 

When is Ashley open?

Ashley is closed now. It will open tomorrow at 10:00 a.m. 

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