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Welcome to Ashe County Ford, a premier Ford dealer in West Jefferson, North Carolina. We proudly serve our surrounding cities including; Lenoir, Boone, and Mount Airy. Our expansive inventory is sure to meet the needs of your lifestyle. The latest models of new Ford cars, trucks, vans, and SUVs or quality pre-owned vehicles are available to you at competitive prices. Our friendly sales staff is committed to answering any and all questions you may have to ensure that you make the best decision for YOU! If you have specific qu... read more
409 E 2nd St, West Jefferson, NC, 28694, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 3:00 p.m. | |
Sun | Closed |
Excellent service department!!
I always get such wonderful service at Ashe County Ford. Very professional and friendly.
A huge shout out to Kevin Roland and all of the staff at Ashe County Ford. Everyone was amazing in helping us purchase our new ford fusion and get it shipped in an expedited manner. I will absolutely keep them in mind for any future car purchases.
My daughter actually purchased this vehicle. I would like to thank Jeff Davis for making her buying experience so pleasant. Jeff and ACF really meet all her needs.
Just purchased our second truck from Rodger our salesman and we are extremely happy with both deals. Three reasons why we came back 1) great salesman 2) great selection and 3) their service is the best. Great hometown attitude and values.
Absolutely the best, very professional, ...all the service people, all in sales...none better!!!
By far the BEST experience I’ve ever had with a dealer. Kevin Roland and the whole team are kind, honest, and honorable folks. They stay with you to make sure you’re taken care of. Easy 5/5.
Business response:
Your satisfaction means a lot to us, and we truly appreciate you choosing Ashe County Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Service department is terrible. My son owns a 2014 Ford Focus and he went in last July for the recall on the transmission. They checked it and scheduled him to come back for repairs. He brought car back for his repair appointment and they had no record of it. He had to go back to college so he was unable to have recall service completed. Scheduled appointment again about a month ago and was told it passed clutch test last year. He was told he needed a new transmission which would not be covered under the recalls or class act... read more
Business response:
Sheila, we are so disappointed to learn of this situation you have described. Please reach out to our Service Manager, Jeff Walters at 336-246-7183 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We know that the future success of our dealership is dependent on cultivating long-term relationships built on trust, so we look forward to your call.
The staff at Ashe County Ford care about their customers. Whether you are looking for a vehicle or need service for your vehicle, they’ve always made sure I was completely satisfied with my experience. That’s why I will continue to use Ashe County Ford for all of my vehicle needs.
Ashe County Ford, Inc. has a 4.6 star rating with 306 reviews.
Ashe County Ford, Inc. is closed now. It will open tomorrow at 8:30 a.m.
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