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Arrow Exterminators
- Business Services
- Atlanta, GA
About this business
Location details
8613 Roswell Rd, Atlanta, GA, 30350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The previous owner to our home used arrow exterminators. We started receiving a bill right after we moved in.We called and asked what it was for and requested someone come talk to us about the services. That did not happen. They just started spreading our name in the community as someone that doesn't pay their bill. They came on our property with zero communication. We have small children and would like to know what is out and around our home. We also have a small business and do not appreciate the negative implications the ... read more
The driver was treating my neighbors house and parked on my property in front of a no parking sign. I asked the driver to move his truck and he became threatening towards me. I called the company and talked to the manager and he backed up his employee. This is totally unprofessional behavior from this company . Client be ware
Business response:
We apologize for any misunderstanding with ****************** and our employee was unaware that he had parked in a roundabout owned by ******************. Our employee had just completed our service to the neighbors property and was leaving when confronted by ******************. Our employee apologized and left. ****************** called and spoke with our Manager and requested that we not park in his roundabout. We agreed, had a meeting with our employees that service accounts in that neighborhood to ensure we did not inadv... read more
It appears that this company does not respect customers. On multiple occasions technicians appear unannounced at our home to offer pest/termite service without appointments. We have expressed over and over again to only come when appointments are made. Under no circumstances should a pest control tech arrive for service as a surprise. We schedule workers to allow respect for each attendant who arrives. Today ARROW showed up again interfering with our yard crew as they had a time crunch due to inclement weather. ARROW said th... read more
I have had nothing but bad experiences with Arrow and their rodent control division. They take your money up front and then fail to respond in a timely manner when you call for service. And when you complain, they treat you even worse. I have even called their coporate offices and have not received any assistance. And unfortunately, it costs a small fortune to try and start over with a new company. Buyer beware. I would give them a negative rating if I could.
We have been with Arrow for almost 20 years. In that time they have eliminated the fireflies, ladybugs, praying mantids, lizards, frogs, bats, baby birds, and other animals that usually feed on the insects and keep the yard in balance. I have requested multiple times to only have the foundation of the house sprayed since other family members freak out at the sight of a cockroach. But they continue to spray the shrubbery near the house claiming that it's full of bugs. Shrubbery near the house would not look so healthy if it w... read more
I received an Invoice from Arrow Exterminators on April 16,2022. I have lived in this home for three years and have NEVER had any business dealings with this company. The Invoice gives a service date of May 1, 2022 (which has not even occurred yet). The Invoice looks like an actual **** for services rendered, indicating that I owe them $150.00 for a "Liquid Guarantee/Coverage", which is apparently related to Termite Protection. When this home was built in 2017, *********** Control in **********, ******* provided the termite ... read more
Business response:
Arrow Exterminators has acquired Copter Pest Control and have taken over all contracts that were in place. Additionally, we sent information to all customers of Copter signed by our owners and Copter owner explaining the acquisition. We have retained all Copter employees and work out of the Copter location. It is not our intent to deceive, only to continue the current and active business relationship.
Cancelled service in 2020, had contacted company for a refund of a payment that should not have been billed in 2020. Did not hear from this company about a refund in 2020, nor 2021. Now 2022, I have received several bills and I contacted **************** three times, spoke with a manager told to disregard **** and someone will come out to remove their traps. NO one has come or contacted me to set a date for removal. I have just received another ****! At this point these bills are stressful and harassing. STOP the madness STO... read more
I continue to be impressed with the effectiveness of EU's pest control services. Their professional demeanor in every aspect of their service leaves me with confidence that I have the best possible protection.
Business response:
We are very grateful for the kind words and thank you for taking the time to share your thoughts. We will all continue striving to be effective, professional and deserving of your review!
We changed from ***** because we were dissatisfied with their customer service and responsiveness and have now used EUI for about 9 months for quarterly service to prevent ants, etc, and we also used them for another home for termite and mold issues. The office Associates and Techs that serviced us have been nothing but friendly, considerate, courteous, professional, and prompt in responsiveness. They didn't mind explaining exactly what they were going to do before they did it.
Business response:
******, thank you for kind review! We strive to provide personal service that solves the problem. Thank you for the opportunity to be of service!
Frequently asked questions about Arrow Exterminators
How is Arrow Exterminators rated?
Arrow Exterminators has a 2.2 star rating with 69 reviews.
When is Arrow Exterminators open?
Arrow Exterminators is closed now. It will open tomorrow at 8:00 a.m.
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