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Arrow Exterminators

2.2

About this business

Location details

8613 Roswell Rd, Atlanta, GA, 30350, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.267 reviews
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Dr. Toni Y P's profile image
Dr. Toni Y P 
3 months ago

Organic Food Garden Contamination by Arrow Exterminators, Inc. (**********)We never intended for our property damage claim against Arrow Exterminators to end up in court. Arrow admitted fault and promised to pay for remediation but then refused to follow through. Because Arrow reneged on its promise to pay, we are moving forward with a lawsuit to recover damages and are going public to expose their standard of care violations. Our goals are to expose Arrows violations through news media, social media, and environmental/garde... read more

Eric V's profile image
Eric V 
3 months ago

We are currently selling our home and were wrongfully charged account without authorization. The buyer was supposed to be billed. The guy that came out ****** did not properly explain what was being done and even mentioned we would not be charged without consent. They are predatory and didn't even come back to finish the job. Terrible company. I spoke to Mr. ********** several times yesterday. He initially called to say that he, nor his realtor, had any knowledge that we were ever scheduled to even inspect the home, nor do a... read more

Roy R's profile image
Roy R 
4 months ago

I have been a customer of ******************** now for 2 years. My previous ******************** was inconsistent and we continued to have pest problems. Since becoming part of the Arrow family all of my pest issues have been under control. The staff are all very professional and want to make sure we are happy with each service visit. I have not had to request a follow up visit since Arrow has been taking care of my pest control needs. Our Service Technician is ****** ******, he treats us like family and ensures we remain pe... read more

Jim K's profile image
Jim K 
4 months ago

An absolute rip off. Came to my home and charged me without authorization, Do not use Arrow Mr. *********** for your bad experience. However, I believe you are referring to another company as we do not service in **************. If the service was for zip code ***** we would appreciate you removing this review.If you have questions or additional information to provide, please reach out to me at ************ or ********************************* Sincerely,**** ******* VP Corporate Operations 

James L's profile image
James L 
5 months ago

I had some questions concerning my pest issues. And despite not being able to charge me. **** still took the time to research and review my options.A very lovely experience. Thank you so much for your review and for recognizing **** for his customer service. If you need anything else, please feel free to reach out to us. We will share this positive review with **** and the team. 

Nancy A's profile image
Nancy A 
7 months ago

On May 17, 2025, I was referred to Arrow by my vet to deal with small roaches. A very nice tech came out to provide a quote. t that point, I gave the tech the quoted $190 for the initial service. When a supervisor came out on 5/21/25 to spray inside and out, I had worked very hard to clear out the rooms I saw were affected for the three days prior (I have a bad back). The super was really sparky that I hadn't boxed up the whole house, saying this stuff will limit the service and something to the effect of I will have to work... read more

Nancy A's profile image
Nancy A 
7 months ago

On May 17, 2025, I was referred to Arrow by my vet to deal with small roaches. A very nice tech came out to provide a quote. t that point, I gave the tech the quoted $190 for the initial service. When a supervisor came out on 5/21/25 to spray inside and out, I had worked very hard to clear out the rooms I saw were affected for the three days prior (I have a bad back). The super was really sparky that I hadn't boxed up the whole house, saying this stuff will limit the service and something to the effect of I will have to work... read more

Business response:

I am afraid your complaint was made to the wrong "Arrow Exterminators".Arrow Exterminators **** does not service ********. Please review your paperwork for the correct company you did business with.Thank you,**** ******* ************ 

Loretta C's profile image
Loretta C 
8 months ago

We decided to end our service this year but our contract was not over until June 30. We thought we would get a final termite check since it had been a year since they were out. Someone came yesterday but he did not do anything except take up some of our termite ports and that was only because I mentioned them. He said one showed some tunneling, did nothing and left. I called the office today and was told they would not give us a final check because we did not renew with them. We had our service for 5 years giving them hundre... read more

Monique E.'s profile image
Monique E. 
9 months ago

Avoid ************ at All Costs Discriminatory and Unethical Business Practices! Veterans BEWARE!!!If I could give this company zero stars, I would. Their refusal to provide a termite inspection to a veteran simply because they live in a townhouseunless the entire HOA signs a contract with themis beyond unacceptable. Its nothing short of predatory and discriminatory business practices.I am a veteran and a townhome owner (I was seeking a termite inspection letter.) Like any other homeowner, she has the right to ensure their h... read more

Business response:

In response to Ms. ******** we tried to accommodate her request. However, based on the information she provided, we were unable to provide a termite letter due to the potential liability associated with the property location (Townhome middle unit). This information was communicated to her at the time of her request.Regrettably, a newer employee was assigned to the inspection and did not provide this information during the inspection itself. However, she was informed upon the completion of the inspection. We had no prior know... read more

Frequently asked questions about Arrow Exterminators

How is Arrow Exterminators rated?

Arrow Exterminators has a 2.2 star rating with 67 reviews. 

When is Arrow Exterminators open?

Arrow Exterminators is closed now. It will open at 8:00 a.m. 

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