Arrow Exterminators

barb s 

on BBB

10 months ago

they dont run a proffesional buisness i wasnt able to contact him cause phone was all he had the number no other contact i have the number ************ call me all day long the buisness is aegiss pest control he now is in ******* working for arrow exterminators is the number of the buisness people count on a buisness to do a ******** dont he is listed on 4 to 5 sites i had to get help to find him ithink he shouldnt own or list a buisnesshe needs to asap remove those sites and the phone number he has alot people looking for h... read more

Jason M 

on BBB

11 months ago

This is NOT a review of their service or techs, just their billing / marketing department. We had Arrow apply a termite treatment three years ago and got a warranty with it. They've been sending us letters recently to get a new treatment in order to keep the guarantee valid. We ignored them because money's tight right now. Then they sent us a bill for $160. I called in today and was told that it's not a bill, it's a reminder re: guarantee. I'm sure there's fine print in there saying "this is not a bill" but it looked like a ... read more

Ramesh K 

on BBB

11 months ago

I looks like individual person doing his own than like business. Today the person supposed to come do the service Im my home between 12 and 1 oclock, no one came we called the arrow exterminator company in **************** and we were told buy the person who picked up the phone told me each technician will have his own load and I have to call him and discuss with him, I never heard anything like this. What do the people at their office do and I asked about it and asked her name and corporate phon number she said some and num... read more

Dwayne H 

on BBB

a year ago

I have read many negative reviews on arrow and would like to commend on my service technician. His name is ********************* he is always courteous and very professional when he sprays my home and answers any questions and gives good feedback on what he does. I have been using arrow exterminator for many years and have always had good service. 

Buddy K 

on BBB

a year ago

My Mother is ***********************************, shes set to retire at the end of this December 2023. Please tell me that after giving her life and heart for this company and Naders pest control, that shes going to be recognized for one the most amazing employees ever to be employed with you. She goes to sleep at night thinking of how she can make things better for the company, and wakes up every morning putting her thoughts to work. Shes been with ********************* since the beginning of Naders and the two of them work... read more

Robert C 

on BBB

a year ago

Dear *********************,I hope this letter finds you well. My name is *********************, and my wife and I reside at *********************************************************************. I am writing to you as a concerned husband and dissatisfied customer.I am reaching out to express our strong dissatisfaction with the settlement offer we recently received in relation to our damage claim against your organization.We understand that reaching a fair and reasonable settlement can be challenging. Nevertheless, it is esse... read more

April W 

on BBB

a year ago

They have taken advantage of my disabled & elderly Mother. She signed up for a "contract". Contract stated if you are still having problems after service that you would come back out to fix it. Well we have been a customer and under contract for 14 months since July 2022. We have a very bad case of infestation of roaches. In those 14 months the quantity has not went down at all it only increases rapidly. We called & spoke to 2 different receptionist & was told a manager would call me. Manager did not call, so the next day I ... read more

Craig L 

on BBB

a year ago

9/26, ******* am - employee was servicing my neighbors and parked van **** (RGC8266) too close to my driveway such that it was difficult to put out trashcans w/o blocking my drive/mailbox, forcing me to squeeze between him/truck. I asked him to pull forward a little but he said I had enough room. I explained why not but he ignored me. it would have taken him 2 secs to pull forward a few feet (he hadn't started setting up yet). have pictures. needs some training on manners and being reasonable rather than purposely obstructiv... read more

David H 

on BBB

2 years ago

The driver was treating my neighbors house and parked on my property in front of a no parking sign. I asked the driver to move his truck and he became threatening towards me. I called the company and talked to the manager and he backed up his employee. This is totally unprofessional behavior from this company . Client be ware