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Arcata Apartments
- Apartments
- Minneapolis, MN
About this business
Location details
901 Xenia Ave S, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Clean Beautiful Apartments My apartment was really clean and truly felt like home when I moved in! Being pet friendly is one of the best things as I am a dog lover. The staff is really kind and was easy to talk to. They really wanted to help me find the right apartment for me.
Business response:
Hi, thank you for your wonderful review. We're so pleased to hear that our incredible team was able to turn your move into an easy transition. It means a lot to us that you chose Cardinal Point Apartments as your home, and we look forward to providing you with a 5-star living experience! Sincerely, The Cardinal Point Apartments Team
Amazing Apartments Staff is super helpful and kind. The apartments are nice and updated and clean at move in. The building offers so many different amenities love it here!
Not great I would not recommend that anyone choose to live here and here’s why: like others have stated, unfortunately, it seems like management doesn’t really care about their residents who pay a good chunk of money to live there. The pool table and darts board are basically unavailable for use unless you’ve purchased your own equipment due to vandalism and (as of writing this) extremely limited office hours. The indoor pool will be down for at least the next 6 months and was down for more than three months before when we m... read more
Business response:
Thank you for reaching out. We're concerned to hear about your displeasure and would like the opportunity to address the concerns you have regarding our amenities. We know how crucial prompt service is and we want to ensure that you have a positive experience moving forward. Please reach out to our office when you have a moment. We hope to resolve your concerns soon and restore your happiness in our community as soon as possible. Sincerely, The Cardinal Point Apartments Team
Great Office Staff The office staff is wonderful! Very quick responses and extremely helpful!
Business response:
Your five stars mean a lot to us. Thank you for taking a moment to share your positive feedback. Our team here at Cardinal Point Apartments appreciates your time in our community and we look forward to continuing to provide a wonderful place to call home! Sincerely, The Cardinal Point Apartments Team
Terrible move-out experience Great facility while you are living there but terrible move out experience. I cleaned really well and even rented a carpet cleaner prior to moving out but they added all these cleaning fees and claimed of a smoke smell when I don’t smoke. Unbeknownst to me, I moved in after traveling from Ohio so I never saw the unit before I moved in. They rented me a unit where the previous dog had peed all over the carpet. I noticed faded colored areas of the carpet when I moved in but assumed wear and tear. A... read more
Business response:
Thank you for taking the time to leave a review. We are disappointed to hear that you had a negative experience with moving out. We would appreciate the opportunity to speak with you and address all the items mentioned in your review. Please give us a call when you have a moment. Sincerely, The Cardinal Point Team
Rent increases yearly! Increases in rent yearly are understandable.... but $60+ a year, not cool yo! Getting a canned response from the manager is all you will get if you question it. (good luck even getting ahold of Brook if you need something.) No one answer the phone! The maintenance guys both come into your apartment at the same time to fix things. Apparently it takes 2 people for everything? Creeps me out. Dogs barking constantly, loud noises in the hallway and parties in the pool every night. Community living has been ... read more
Nah Was communicated with staff that we didn’t want showings in our apartment due to covid in general. We were told that was fine. Then we were contacted and told there was a showing coming so of course, my roommate agreed because he didn’t think he had a choice. Tried to email higher-ups. Of course, never the office staff’s fault. Thankful we moved out when we did. Used to love it! Changing my rating from a 5 star to a 1.
Gone Down Hill Good luck reaching someone in the office. They are NEVER there and don't asnwer the phones. Hours posted are incorrect. Place used to be well kept, residents were well informed and staff was friendly. This is no longer the case. I will be moving out!
Business response:
User, We appreciate you bringing this issue to our attention. We are truly disappointed we did not meet your expectations. Please take a moment to contact us so we can discuss your concerns. Sincerely, Brook
Look elsewhere I have lived here for over a year now. The past 2 months have been terrible. Good luck getting a hold of someone in the office, they don't return calls. They aren't open the hours posted and there typically isn't a sign to let you know they are closed. I've asked to speak to the manager several times and haven't heard back from her. The pool is filthy on the weekends and is just a big party place. The halls and maintenance aren't kept up like they once were. Pride is no longer taken in this place and it is a s... read more
Business response:
Hello User, We appreciate you bringing this issue to our attention. We are very disappointed that we've failed to deliver the experience you expect. We would appreciate the opportunity to discuss this with you further so we can improve. Kindest regards, -Brook
Frequently asked questions about Arcata Apartments
How is Arcata Apartments rated?
Arcata Apartments has a 4.6 star rating with 172 reviews.
When is Arcata Apartments open?
Arcata Apartments is open now. It will close at 7:00 p.m.
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