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Arby's

4.0

About this business

Location details

227 Howell St, Birmingham, AL, 35068, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,102 reviews
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Robbie Rowland's profile image
Robbie Rowland 
5 years ago

The female manager here had a very UGLY ATTITUDE. We ordered a meal with a sweet tea and an extra french fry and we were given hot tea and we didn’t receive our second french fry. When we asked if we could have some ice in it they said the ice machine was broken. We asked If we could have a soda if it was cold instead of the sweet tea and the manager looked at us and said what is the problem ? in a mean sarcastic tone. When we were leaving the drive-through we realized we didn’t get our second fry so I went into the store an... read more

Business response:

Thank you for reaching out to us. We welcome your feedback. Please feel free to share additional details with us here: https://commentform.marketforce.com/commentform/Arbys.aspx 

Robbie Bradford's profile image
Robbie Bradford 
5 years ago

The female manager here had a very UGLY ATTITUDE. We ordered a meal with a sweet tea and an extra french fry and we were given hot tea and we didn’t receive our second french fry. When we asked if we could have some ice in it they said the ice machine was broken. We asked If we could have a soda if it was cold instead of the sweet tea and the manager looked at us and said what is the problem ? in a mean sarcastic tone. When we were leaving the drive-through we realized we didn’t get our second fry so I went into the store an... read more

Business response:

Thank you for reaching out to us. We welcome your feedback. Please feel free to share additional details with us here: https://commentform.marketforce.com/commentform/Arbys.aspx 

Jimbeaux Hillard's profile image
Jimbeaux Hillard 
5 years ago

this is the friendliest arby's in central alabama 

Matt Peterson's profile image
Matt Peterson 
7 years ago

Went to get my kids lunch with cash in hand and the lady behind the counter said it was free when she checked me out. I said what do you mean free? For some reason she said it was free and didn’t take my money. Well we sat there forever and I finally went back up there to find out they canceled my order because I didn’t pay???? I tried to pay but you wouldn’t take my money. It would have been nice if they would have said they made a mistake instead of me sitting there forever to find out that I had to reorder..... 

Andi Leah Murphree's profile image
Andi Leah Murphree 
7 years ago

I ask you 3 times for bronco berry sauce. Got home had NONE!!! Wow. Thanks. 

Business response:

We apologize, Andi. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Denise Alwaysadiva's profile image
Denise Alwaysadiva 
7 years ago

Bring back the Market Fresh salad with the option to add Turkey! It had better taste and a better price than the new salads. 

Josh Taylor's profile image
Josh Taylor 
7 years ago

Nothing worse than ordering a combo and not having fries when you get back home. 

Business response:

We apologize, Josh. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzcxNzA= 

Charlie Ray's profile image
Charlie Ray 
7 years ago

I normally have a good experience at this location but today 04/07/2018 at 2:45 pm my experience was awful. My potatoes cake felt soggy like they had been soaked in water or cold grease, my flavor of drink was put and zero effort or concern from anyone and my food order to about 15 minutes. We came here due to previous good experiences but that was blown away today! :( 

Business response:

We apologize, Charlie. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Joan Shaffer's profile image
Joan Shaffer 
8 years ago

Had a great lunch with my family we ate inside the dinning room. 

Business response:

:) 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4 star rating with 1,102 reviews. 

When is Arby's open?

Arby's is open now. It will close at 6:00 p.m.  

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