April Schaad - State Farm Insurance Agent

Michael V 

on BBB

2 years ago

Last year I had to file two claims with State Farm on my car, one was my fault as I turned in front of another car and side-swiped another car causing damage to both cars. I had to get my car fixed obviously but the other driver never filed a claim. The second claim was when I ran over a log that was not visible and it damaged my car as well. So... two claims. I became a State Farm client in 2003, so I have been with them for 20 years. Never made a claim in those 20 years until last year. Not one, nothing. No tickets, no acc... read more

Lotoya L 

on BBB

2 years ago

I wish I can rate -0 but 1 is the lowest....... Thank God I do not have State Farm as my Insurance company. So the day before Easter a man hit my mom (a senior citizen) house with his truck due to his road rage. It has been mark unsafe and she needs work before she can go back into her house. Her neighbor lawn was damage due to the accident as well and the crazy thing about that is the insurance company issued her a check to get her lawn fixed...HER LAWN FIXED!! Here mom is still displaced almost 3 months later and still wai... read more

Novella S 

on BBB

2 years ago

They're the worst in paying/settling auto claims when their insurers is at fault for running in back of me while stop/sitting at red traffic light. I would like to give a 0 * star 

Richard S 

on BBB

2 years ago

You may think your covered, when you let a family member or freind, that resides in a different state drive your vehicle. But with this company you are not. My son and I live together. My policy and residence are in *******, where we spend winters, and he has a residence in ***** where we spend summers. He was recently in an accident and was injured. He is listed as a driver on my policy, but his claim was denied on a technicalty solely because his legal residence is in Maine. I am currently searching for an honorable compan... read more

Tanya L 

on BBB

2 years ago

State Farm pays under value for damage to your home so they don’t have to pay out. **** poor company to say the least. Their amount doesn’t even meet my deductible so I have to pay out of pocket. Why do I even inside the home when it covers nothing. 

Nickelle L 

on BBB

2 years ago

I worked for state farm for 5 years and I'm disgusted in what it has become today. I filed a claim online on June 5. On June 7 my claim was denied a three car accident. I never gave a statement of the incident. On what grounds was my claim denied what facts of the accident did they have. Inexperienced adjusters who will cost the company a lot of money in the long run. 

Pedro H 

on BBB

2 years ago

I called State Farms on a matter. I kept getting transferred from one person to another. After the third transfer, the person "helping" me was obviously not happy doing her job. Her tone of voice and words showed total disregard for my problem. At the end I asked to be transferred to her manager or anyone else which she avoided by placing and then telling me they couldn't help me. 

Audra K 

on BBB

2 years ago

I love my agent Karen Calandra she is extremely efficient taking care of myself and my family's needs when it comes to Car Insurance. I thank her for everything she has done for us over the decades we have been with this particular site 

John S 

on BBB

2 years ago

Involved in an auto accident where the other partly lied to the officer so I received the citation. They said that they were going to investigate and did nothing of the sort. Eight cameras showing the accident and no 9ne wanted to review them. Other party had a right turn only and at the last second decided to dart across 5 lanes of traffic resulting in an accident. I left a bad review a while back . State farm calls me and I told them how upset I was. Ended the phone call amd then they went online and said that it was "reso... read more