April Schaad - State Farm Insurance Agent

Thomas H 

on BBB

a year ago

My truck was recently stolen, the process at first was smooth as soon. Then I called to ask what steps were next. Statefarm at that point they immediately put a value well under fair market price on my vehicle. That lead me to having my rental period shortened. Once you dispute with them you must meet certain search criteria. Which they do not meet. They under valued my truck by $5000 my local office even called because thing on my truck should have been covered to be told 1 the lift was to old and other items were personal ... read more

Kimberlee S 

on BBB

a year ago

State Farm provides you with the lowest settlement offer for your vehicle. We paid 15k less than 90 days ago for our sons car which was low mileage and in mint condition. He was rear ended at 45mph at a cross walk and totaled his car. We fought with State Farm to get a replacement payout for his car. The most they offered after a month of rejected offers was $11k. They have yet to pay anything for his medical visits. We have been with State Farm for 45 years and they are the worst. I would not recommend them. 

summer f 

on BBB

a year ago

My spouse and I were hit by a driver who we later found out had no insurance babe actually rear ended another elderly women we paid out $500 deductible State Farm said we were at fault ! No they just chose the black person with insurance which was us ! When our car never hit the elderly womens car i had to stay on top of them with everything they really did nothing and didn’t help up now they are telling us they can reimburse us because they cannot get the money back from this uninsured driver I’m so upset on how they conduc... read more

Lavetta F 

on BBB

a year ago

Long time ago state farm was good never had issues with them now I'm trying to get a car with insurance thru them and they won't take it the insurance I'm with right now took it right away this is crazy 

Robert M 

on BBB

a year ago

That's like getting money out of an insurance company, I've always said. 

Jason R 

on BBB

a year ago

Did everything they could to not pay a claim for their driver who illegally entered our lane and sent our truck into another lane where we were again hit by a truck. They claim we could of done evasive driving so they will not pay a dime. Terrible service and no compassion. just worried about the bottom line. 

Diana S 

on BBB

a year ago

I was hit by road debris and it totally wiped out the under carriage of my car on July 6th. It is September 22 and I still don’t have my car back. State Farm will only approve OEM parts from vendors that have been giving the mechanic shop the run around. This State Farm approved supplier has shipped the parts I need to the wrong place. Now I have to wait even longer for wherever they shipped the parts to send it back to supplier , so they can send it to the correct address. Then they send the wrong parts!!! The shop that has... read more

Chris M 

on BBB

a year ago

For 3 weeks they said where going to pay for tire. Shop said was going to they were going to pay for tire. Estimate last night said paying for tire. Today not paying for tire 

Gavin D 

on BBB

a year ago

Company has fallen into the abyss. My customer has been trying for 4 months to get the cash value from their life insurance and we call every week. They tell us they have 6 months by law. I've never seen longer than 5-7 business days. This company which has stopped selling insurance in **********. Company is in a bad place. Do not do business with them until things change.