April Schaad - State Farm Insurance Agent

Marc R 

on BBB

a year ago

State Farm has been the worse about follow up with claims. We had hail damage on our home on April 5, 2023 and this is Oct 2 and still waiting on appraisers to contact us on siding damage because the siding we have is out of production. They do not return calls when we are asked to contact them because we missed a call. Very disappointed and upset. This was our 2nd claim in 2 years. The first one was we were stuck almost head on and both of us had State Farm and it was 18 months getting doctor and hospital bills settled and ... read more

Carlos H 

on BBB

a year ago

Couple of weeks ago my State Farm agent had called me to let me know that my policy would be cancelled in the coming weeks, so that day I told my agent to go ahead and cancel policy which now 2 months later they did an unauthorized payment from my banking account. I’ve tried to dispute it but they are telling my that I won’t get all my money back, if I get any back. 

Carla L 

on BBB

a year ago

Been waiting to get a quote. Can't get in touch with company on weekends 

Dj B 

on BBB

a year ago

Company engages in illegal activity. They have recently settled multiple class action lawsuits for ripping off and defrauding customers. Our whole neighborhood was hit hard by a storm the only houses that didn't get new roofs were State Farm clients. The contractors run the other way. Additionally they offered less than 1/2 the actual cash value of my total loss. The body shops use the same software and have significantly higher values for the same claim which is exactly what State Farm has been sued for. STAY AWAY! 

Stephanie D 

on BBB

a year ago

Ive been paying State Farm faithfully since 2008 without incident or accident. Here we are in 2023 and someone hit my truck in my driveway in the middle of the night causing front damage to where the right headlight is. First of all my truck was taken to the salvage yard for appraisal, yet my plates was taken off, gas drained out and is was listed as total loss yet they put a estimate in for repair. Obviously it wasn’t a total loss but my vehicle sat from 8/24 until 9/4 at the salvage yard then moved for repairs. Mind you we... read more

Ann R 

on BBB

a year ago

Brenda at Wade Davis’ State Farm office has been very helpful. They made transitioning from ******** to ***** ******** very easy. We were able to get all of our new policy’s all set up. Thank you for everything. Everyone we have spoken to has been very helpful. 

Janice T 

on BBB

a year ago

I have been a State Farm customer 30 yrs. I recently wanted to change my policy & had the best agent help me, Sean E***** from Tom’s River NJ. Very knowledgeable & respectful. He patiently answered my questions & his follow up was excellent. Thank you Sean for outstanding customer service. All the best 

Brandi S 

on BBB

a year ago

I would like to give zero stars. I filed a homeowners insurance claim on 8/20/23 due to Tropical Storm Hillary causing damage to my home. The heavy rain and wind caused a leak somewhere in roof. The leak caused the ceiling to collapse in a bedroom and damage to wall and ceiling in bathroom. The adjuster came out and said that he was recommending they replace entire roof. A week later I get a call from my new claims associate saying they were denying my claim. They are saying my roof was improperly installed and that's what c... read more

Robert M 

on BBB

a year ago

These people are SCUM! My insurance was projected to increase after the 6 month policy expired. No accidents, no tickets. I received a check from State Farm in the amount of $136 and didn't know why. Now I know: they sent me that check, so I'd have a lapse in coverage. Now my insurance is extremely high, due to the lapse. Don't do business with them, I warned you!