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Apria Healthcare
- Home Health Care
- Tallahassee, FL
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
2777 Miccosukee Rd Ste 4, Ste 4, Tallahassee, FL, 32308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One star because getting answers are almost impossible. Was charged 70.00 for cannula that should be covered by Medicare. The local office does not answer phone and does not return messages left within their 2 hour window. In fact have not returned my calls yet. They charged my credit card before they even sent the bill that is not even due yet! Called billing 3 times and was hung up on once after being on hold for 20 minutes, other times the agent was too heavily accented to understand, third one seemed to help, but no acti... read more
Placed a resupply order on May 26. As of Jul 10th order has not been received. Placed multiple calls inquiring about my order and have not received an explanation for the delay other than “my concern has been escalated”. Each time I was told a manager would call me back within 24 hours. That did not happen. I had to call my insurance company and ask for a new supplier for my Cpap supplies.
I had a similar experience to many of the comments with one star. The billing seems intentionally complicated. If you have a problem with the device, the reps just pass you around, back to Dr, the Dr then sends you back to them. Customer service was of no help, promising a return call that never happened. No response to email. The bills kept coming, however and I wound up paying a pretty substantial sum for a unit I was unable to use. I was afraid it would show negatively on my credit report to default. So they got their mon... read more
I had a similar experience to many of the comments with one star. The billing seems intentionally complicated. If you have a problem with the device, the reps just pass you around, back to Dr, the Dr then sends you back to them. Customer service was of no help, promising a return call that never happened. No response to email. The bills kept coming, however and I wound up paying a pretty substantial sum for a unit I was unable to use. I was afraid it would show negatively on my credit report to default. So they got their mon... read more
Placed a resupply order on May 26. As of Jul 10th order has not been received. Placed multiple calls inquiring about my order and have not received an explanation for the delay other than “my concern has been escalated”. Each time I was told a manager would call me back within 24 hours. That did not happen. I had to call my insurance company and ask for a new supplier for my Cpap supplies.
Frequently asked questions about Apria Healthcare
How is Apria Healthcare rated?
Apria Healthcare has a 2.2 star rating with 31 reviews.
When is Apria Healthcare open?
Apria Healthcare is closed now. It will open at 9:00 a.m.
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