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Apria Healthcare
- Home Health Care
- Woburn, MA
About this business
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need.
Location details
4 Presidential Way Unit A, Unit A, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trying to get a replacement CPAP machine. My doctor faxed the required documentation to Apria several times and received a transmission receipt each time. Apria claimed they never received anything even though my supplemental insurance sent me a letter looking for documentation that Apria was supposed to send them. I wonder why Apria sent them a notification for a CPAP request if they never received anything from my doctor. NEVER EVER EVER EVER GIVE THEM YOUR CREDIT CARD INFO
Trying to get a replacement CPAP machine. My doctor faxed the required documentation to Apria several times and received a transmission receipt each time. Apria claimed they never received anything even though my supplemental insurance sent me a letter looking for documentation that Apria was supposed to send them. I wonder why Apria sent them a notification for a CPAP request if they never received anything from my doctor. NEVER EVER EVER EVER GIVE THEM YOUR CREDIT CARD INFO
my doctor keep sending them the information they requested. Fairfield office says the information is correct but when I call the number to reorder supplies they say they don't have the information on file but I need a new sleep study which I had just eight months ago all that I need to have a new face to face which I had just done I am so fed up I am going to another company
my doctor keep sending them the information they requested. Fairfield office says the information is correct but when I call the number to reorder supplies they say they don't have the information on file but I need a new sleep study which I had just eight months ago all that I need to have a new face to face which I had just done I am so fed up I am going to another company
This is a company that has no business dealing with people who are ill. My doctor ordered a portable oxygen concentrator 1 1/2 years ago. The Order is allegedly never written correcectly,has been cancelled,is out Of stock, missing something or all the above. I'm just trying to live a reasonably normal life and I don't understand why they're doing this. And why can one not get the phone number for there branch offices. I'm so angry I told them today that if I don't hear from them I'll contact Both the attorney generals office... read more
I wish the website would state the hours and days they are open
I would not recommend your services. I have been trying to replace my Bi/pap machine for over one month with no resolution I have made many calls to your office 978-657-8446 have talked to multiple representatives for over a week they have been telling me they are waiting on my insurance company today I turn into the squeaky wheel I talked to two representatives who said Quote (waiting on your insurance company we will call you) I then request a supervisor wait on hold to finally be told all they need is me to take my old ma... read more
Was the staff at this retail store friendly? Yes Was the retail store easy to locate? Fairly Easy Are you going to visit this retail store again? If I need to, I'll return Did the staff at this retail store pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Were you able to get all of your questions answered while you were at this retail store? Every question I had was answered thoroughly
Their billing department is the worse that I have ever dealt with. I have been a customer for about nine months, and I am still in a CPAP rental period. I have never received an accurate bill. They always bill based on what they expect the insurance company to not cover, but are never correct. Every month, I have to call with corrected information from the insurance company and every month that ask that I allow auto-payments from my credit card.
Frequently asked questions about Apria Healthcare
How is Apria Healthcare rated?
Apria Healthcare has a 3.1 star rating with 116 reviews.
When is Apria Healthcare open?
Apria Healthcare is closed now. It will open at 9:00 a.m.
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