Anytime Mailbox

Disinfect It By CC D 

on BBB

a year ago

I called Anytime Mailbox and asked a question on how much is it if I wanted to open another mailbox. Please note I have an existing (1) mailbox with the company. The charge for the one mailbox is 9.99 per month. I started noticing charges doubling of what I normally pay after the 3rd month of this automatic payment I called to inquiry. Per the CS Rep I'm being charged for an additional recipient? I asked what recipient and what are you talking about? Apparently asking a question on adding another account they start charging ... read more

Andrew B 

on BBB

a year ago

Poor treatment of their customers, inappropriate wording of professional emails, excessive forwarding prices (~500% actual value), and just generally out of touch practices. Ultimately a service that I refuse to recommend. 

Mike N 

on BBB

a year ago

Everything went smoothly setting up the new mailbox. Communications were clear and simple. So far liking rhe new service in comparison to my old service. Works significantly well, considering I am on the road 350 days of the year. 

Kiernan H 

on BBB

a year ago

Easy to set up, simple online platform. Instructions seem clear, paperwork filed and notarized, accepted by company and USPS, but 4 months later still not receiving mail. When I asked for help I just got passed around by customer service. They'll tell you wait another month and then it never starts working, save your money, use a better competitor. 

Jim H 

on BBB

a year ago

I signed up, paid for a notary fee and paid the first month. Called the support site, they said it was all good and I would see mail on the site. Month after month I paid the fee, no mail. Went to the property and it was all piled up there. This company is a scam.. Do not use them. 

Kimberly T 

on BBB

a year ago

This is going to be very helpful for us and was simple to get setup! 

William C 

on BBB

a year ago

The signup process was straightforward. However, when it came time to upload two proof of identity documents (my driver license, etc.) their web-based app was incompatible with my smartphone (iPhone 6S Plus, iOS 15.7.9) — I tried 5-6 times, but it always failed to capture photos of my docs. The web-based app exhibited the issue in both the Chrome and Safari browsers. Later, I had to borrow a friend’s phone (iPhone SE 2020, iOS 16.x.x). The web-based app worked perfectly on my friend’s phone and I was able to finish uploading... read more

Junaid Ahmed S 

on BBB

a year ago

The process for order the delivery was very easy and reliable. Customer support is very good. As they provide notary services with their affiliate partner this makes the process ore easy. Highly recommended 

Dug M 

on BBB

a year ago

Quick and easy to use. Simple instructions made it a smooth process.