Anytime Mailbox

Nici V 

on BBB

3 years ago

This company has shocked me with their response in two things that have happened that has costed me time and money. The first is that out of nowhere, my mail box was deactivated. I never got a clear answer as to why and it was a fight to get the refund of 9.99 and to be able to even use the same email. I now am dealing with in having selected several times,for the period of what is now going on 3 months,to discard mail in my mailbox. It never happened. I was then charged an astronomical amount andI had disputed the charge an... read more

Sara M 

on BBB

3 years ago

I received a call from the call center. I asked a clarifying question to which she said "I don't know" I asked her to find out which she refused so she then cancelled my account. This is so unprofessional and rude. Don't waste your time nor money with this company. 

Katie A 

on BBB

3 years ago

I opened up a mailbox with this company and 3 months in I did not receive any mail. I called them back and they said the postal office did open up an mailbox for me but 2 minutes later they canceled it. Thus, I did not get any mail then from the 2-minute mark after my mailbox was approved and issued. This is very unprofessional and unacceptable business. 

NU Levels C 

on BBB

3 years ago

They utilize a partner company to commit fraud and steal funds/money from clientele. There is no one to contact or take legal action against this company. Bo way to cancel your account. 

Marcy K 

on BBB

3 years ago

The location in Columbia, SC is the worst ever. Terrible service, terrible response, terrible terrible terrible. Rarely would let me know I received mail unless I bugged her over and over. Then would never be available for me to pick up my mail and would always be late when I did finally get her to set up an appointment. Then when I cancelled they charged me storage fees for mail I had picked up months ago. Then they never forwarded my mail to my new address and I missed paying a bill. Never do business with them!! I am only... read more

An 

on BBB

3 years ago

with 400 some customers on hold, I suspect this business decided to give me the silent treatment. I have called many many times as everything is on hold and customer requests are not being processed or updated and will not be until they provide an explanation for their wrongdoing. It appears that the manager has personal feelings about the whole situation and is unwilling. No explanation provided and no response to actions taken by this business. On hold for a very long time with a message stating the i'm number 1 on cue and... read more

Steve M 

on BBB

4 years ago

Virtual mailbox rentals is the future and Anytime Mailbox is the leader in the technology and algorithms to best meet the needs of the everyday mailbox holder. I'm retired. i LOVE this!ð???ð??? 

John H 

on BBB

4 years ago

I've been a customer for a while and couldn't be happier. Great service at a fair price...friendly and knowledgeable customer support. 

Michael M 

on BBB

4 years ago

Being constantly on the road, having this type of virtual service has saved me so many headaches and issues. Knowing that I access to my mail on my phone relieves my worries.