Anytime Mailbox

Brytanie J 

on BBB

2 years ago

Anytime Mailbox was easy from start to end. I selected the monthly subscription that was appropriate for my business. The online notary from what I remember took a moment only because I needed to update my allowances on my computer. I ended up using Safari. After that it took about 2 days and I was set up with my virtual address. The website is easy to navigate. I get email updates as needed. I'm pleased with Anytime mailbox so far. 

Denard M 

on BBB

2 years ago

Extortionate-like practices Disingenuous Deceptive Practices Horrible Customer Service False Advertisements There are many more adjectives to describe this company, but I don’t have all day composing this review. Simply put: Don’t waste your time or money! 

Brian S 

on BBB

2 years ago

I had a fraud case of a forged check because one of their mailroom operators, then they cancelled that mailbox without providing good service to help me replace it with a new mailbox and no refund. Then I set up a new mailbox and they never even started the mailbox after 42 days of waiting, it was still pending their verification of my information, and then they said it was past 30 days so it was past their refund period. I paid over 30 days prior but they didn't even start the account. The call agent was not helpful but the... read more

Joseph 

on BBB

2 years ago

My Anytime Mailbox experience has been stellar. We have been in Europe for 8 months and we receive our mail and follow up actions promptly and without fail. Importantly, we experienced a couple of unique problems with USPS and a sender and Stacy the local representative at our operator (Safety Harbor, FL) was absolutely amazing and went above and beyond to problem solve and follow up. She is truly awesome. It is nice to know that they have smart, forward thinking people behind the scenes to jump in when needed. That is so of... read more

Logan M 

on BBB

2 years ago

I purchased a mailbox through their website. They had no issue billing my card, but my account was never created. When I contacted customer service, they sent back a survey saying my problem had been solved and wanted to hear about my experience. I still had no account, so I could not access my mailbox. Never, under any circumstances, use this company. One star is too high to rank this company. 

Taylor P 

on BBB

2 years ago

Very disappointed that there is not more accountability with Anytime Mailbox's mail center operators. A mail operator could lose mail items between multiple customers, have nothing but one-star reviews on Google, and somehow they are allowed to still operate under the Anytime Mailbox name. A very important package has been lost, despite tracking showing delivered at the facility, along with a signature. The mail center operator told me that the package was in their possession, and that they were having problems with their sy... read more

William D 

on BBB

2 years ago

Anytime mailbox plays the “shell’ came as well as it can be played. The reason for this statement, I have been billed, they have been auto draft paid for 2 months, plus notary fees. I have not received 1, not 1 piece of mail, no junk mail, nothing. Called them and they started the “shell game” with me. According To Anytime Mail Box it was not their fault or concern. The Postal Annex where the account was setup, was the problem. Called the Postal Annex and was informed this is very typical of Anytime MailBox. And the Postal A... read more

Breyana R 

on BBB

2 years ago

I would not recommend this business! I went through the process of trying to get my documents verified so that I can start receiving mail. I paid for the fee upfront back in March. However, I wasnt able to get it done in March because I needed to make a name change first so my appointment was cancelled with supposedly no charge. Well they never gave me my money back. In August I was able to try the appointment again because I had successfully changed my name and I was able to go right through without paying upfront. At the e... read more

Darcey K 

on BBB

2 years ago

Great product, very easy to use and awesome customer service. It was easy to find a location and get set up. Highly recommend!