Animal Emergency Clinic Inc's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Animal Emergency Clinic Inc

4.0

About this business

Animal Emergency Clinic Of Shreveport-Bossier Inc is a Animal Hospital facility at 2421 Line Avenue in Shreveport, LA. Services: Animal Emergency Clinic Of Shreveport-Bossier Inc practices at 2421 Line Avenue, Shreveport, LA 71104. Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability. To learn more, or to make an appointment with Animal Emergency Clinic Of Shreveport-Bossier Inc in Shreveport, LA, please call (318) 227-23... read more

Location details

2421 Line Avenue, #B, Shreveport, LA, 71104, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0353 reviews
Select a rating
Kimberley Sipes's profile image
Kimberley Sipes 
recommend  Recommended
3 years ago

Dr.Monceaux was so gentle and caring as we had to bring our little Izzy in last night. She suffered a possible stroke and we lost her. The staff was so kind, caring and empathetic. Thank you for allowing us to be with our precious baby girl as she crossed the Rainbow bridge. I’m thankful she’s no longer in pain. I highly recommend this clinic if you need after hours get care! 

Tori Baker's profile image
Tori Baker 
recommend  Recommended
4 years ago

The staff and doctor were all sweet and helpful. My girl is 14 years old and they got her in and taken care of within an hour. They are knowledgeable, gave us a write up on her general health, and are very affordable for an emergency vet. While I hope I never have another emergency where I need to bring my pets in, if I do I will be making the trip to see them! 

Kathryn Wissmiller's profile image
Kathryn Wissmiller 
4 years ago

Based off the customer service I received from the front office staff I would NOT recommend this clinic. The Dr and Tech were amazing but unfortunately you have to get through their extremely disrespectful staff before hand. Someone who is scared out of their mind for their animal as "office staff" it is not their job to lecture me on proper care for my animal, nor is it their job to become rude when I start asking questions. The front office staff needs training as far as customer service goes, the way they treated me was u... read more

Business response:

Hello Ms. Wissmiller, I would love to speak with you about your experience so we can resolve any issues with the front staff and who you interacted with. Please call 227-2345 and dial 500 when the voicemail picks up and ask for Jen. 

VJ Jackson's profile image
VJ Jackson 
recommend  Recommended
4 years ago

Thank you @Animal Emergency Clinic & Intensive Care Facility for giving us after-hour options and making our old girl feel all better! She slept all the way home! 

Ashley Whitehead's profile image
Ashley Whitehead 
recommend  Recommended
4 years ago

Very friendly and caring staff! I appreciated them taking excellent care of my boy, Creed. 110% on making us feel welcomed, heard, important, and cared for. 

Kara Lou-anne Bates-Felder's profile image
Kara Lou-anne Bates-Felder 
4 years ago

these dipshits are letting my friends dog die. and aren't even in it to help animals. only in it for the money. 

Business response:

We understand you are angry and frustrated. We always offer estimates for our services as well as multiple options for payment and resources such as CareCredit or Scratchpay for help with funding. The costs of running any veterinary facility is high and there is no external funding so we cannot operate as a charity. Our staff gives up every night, weekend and holiday so that they can be there to help animals and love what they do. If we were able to help everyone struggling we would not be able to sustain a business as this ... read more

Andy Fox's profile image
Andy Fox 
recommend  Recommended
4 years ago

While the saddest day in a very long time, the staff here showed me much compassion and care. I brought my baby here to end her pain and suffering. The staff was amazing. They were very communicative, and again, very compassionate. Thank you for helping me through a VERY difficult time 😢😢😢 

Shannan Maxey's profile image
Shannan Maxey 
recommend  Recommended
4 years ago

I definitely recommend them. Took both my babies last night due to reaction from 4 mos vaccines given earlier that evening. They were understanding, compassionate and listened. They answered my questions and addressed my concerns. I also applaud how they worked all this during Covid. Keeping all furbabies and everyone safely distanced and still showing professionalism and sincere compassion!!! From both Receptionist up front to the Veterinarian Dr. Jones we thank you so kindly. 

Robert Radcliffe's profile image
Robert Radcliffe 
4 years ago

The girl at the front, Julie is so rude and obviously miserable with her jobl!! I was completely dumbfounded at the way she treated us. The doctor seemed to be very helpful and caring but unfortunately you have to get through the angry and disrespectful girl at the front. Why they would hire this young lady to work at the front desk of a clinic when people are coming in and needing compassion and empathy, is beyond me! Do your research, because the terrible reviews are out there! I wish I had. 

Business response:

Please call us at (318)228-2344 and dial x500 when the voicemail picks up M-F between 9am and 4pm to speak with Sharon or Jen. We don’t have any clients under your name so would like to get more detailed information about your experience. Thank you. 

Frequently asked questions about Animal Emergency Clinic Inc

How is Animal Emergency Clinic Inc rated?

Animal Emergency Clinic Inc has a 4 star rating with 353 reviews. 

When is Animal Emergency Clinic Inc open?

Animal Emergency Clinic Inc is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com