Andy's Sprinkler, Drainage & Lighting

Linda P 

on BBB

6 months ago

Nine days ago, I had ****'s Sprinkler's come to my home to repair sprinklers and check for leaks. I was told the work was warrantied for one year.I specified that my main concerns were that my sprinklers in the front were watering the street and also some sprinklers were overwatering along parts of my yard. My water bill had doubled and I wanted to check for leaks.The installer gave me an estimate, and I also agreed to replace my sprinkler controller. The total cost of repairs was over $2,000.00.The statement I signed indica... read more

Courtney H 

on BBB

8 months ago

I called and made appointment to fix one zone that was not coming on. The tech Twix, said the entire valve must be replaced. I was wondering why the didn't just replace the solenoid, a $14 part, but the tech said they replace the entire thing. They then found another zone that was not working and said that valve needed to be replaced. Are these techs on commission? I declined fixing the second valve but the first valve cost $434 and now there is a leak in the front yard and I called them and they want to charge me another $9... read more

Gerri M 

on BBB

9 months ago

Exorbitantly expensive. Not worth the price. Find someone else to repair your sprinklers 

Patrice W 

on BBB

10 months ago

DO NOT WASTE YOUR MONEY OR TIME!!!The City of Frisco does a complimentary check each year as a water conservation measure, they left 3 flags noting 2 head replacements and a leak. I called ****'s out to fix the leak - they flagged my entire yard and gave me a $1,300 estimate to fix everything. I declined everything except the leak repair - the $95 inspection included an inspection report which I never received and the flags were all picked up so we could not verify the issues ****'s noted. They came back out to redo the insp... read more

Scott D 

on BBB

11 months ago

I received a postcard from the *********** location advertising a $55 sprinkler system inspection. I received this because I used their services in the past. I called to book an appointment and was told that New Braunfels was outside their normal area so a service fee of $75.00 would be added.From $55 to $130, just under a 240% increase.They sent me the card, and then bumped up the price when I called. They had my address so they knew I was "out of their area" . Nothing on card says extra $$ for New Braunfels. Is this a bait... read more

Steven F 

on BBB

a year ago

I live in *******, called ****'s, they sent a crew the same day! The first team was great but my system had to be rebuilt, it was horrible! So, ****** shows up with another crew to basically rebuild my 20 year old system. ****** was spectacular! Took me step by the through the entire process and answered every question! And his teams are AMAZING. They were fast and efficient!THANKS! 

Shapour S 

on BBB

a year ago

My house sprinkler system was running water did not stop I called ****'s Sprinklers they said they are busy they cannot do it today, but they can send someone out to shut down the system and charge $100.00 for it, I accepted. They send someone he shouted down the water, but he brooked the *****. The ***** was cover by dry mud and he did not clean around ***** he force it and brook ***** and leaved like that . I called them later on and report broking ***** to them they send same guy he look at it and said that is $1000.00 jo... read more

Larry J 

on BBB

a year ago

Previously had good service but this time was terrible. Needed some above ground shrub heads installed and other heads changed to more efficient type. Had a broken one in the back yard. Work done(1600$ expensive!) but 3 heads in the back have NO water coming out. Called and texted to get tech ****** to come out, he didn't call to see if anyone home before his visits on the way back to shop after work. Seems like they did what they wanted to do and stopped. Too old to fix myself so I'll call another company to finish the work... read more

Barbara B 

on BBB

2 years ago

We have used Andy's Sprinkler for many years in the past. Have had Andy's out 4 times this summer and charged a service call every time. Tech's have told me there is always a problem that the last tech did incorrectly! The problem began when the first tech this summer left settings for sprinkler system on winter instead of changing to summer setting. I had no idea!! Results: I have lost 2 huge hydrangea bushes, 1 large tree and many bushes across my yard front and back yard and hosta plants. When I have called to complain, t... read more