AmeriHealth Caritas Pennsylvania

KSkye L. 

on Birdeye

a year ago

They use the DENY, DELAY, DEFEND method of processing claims. The WORST provider (if you can call them that) ever and forced to use them for 2 decades. Most doctors will not take it. Doctors who do take it are commonly told the patient is NOT COVERED. When calling them, you're never able to recognise the account number or ss number through phone service. It is incredibly difficult to reach a human being. Refused medication unless Stage 4 cancer, when finally approved they cancelled the morning to begin treatment. MEDICAID ... read more

Jordan K. 

on Birdeye

a year ago

‘You get what you pay for’ couldn’t be more accurate When dealing with this company. I’m taking an extended release medication and was switched to the instants of the exact same medication — and for some reason needed another prior authorization. Called them to get it figured out on Wed and was told they received it and it would be 24 hours till it’s figured out. I call again today (Friday) bc I haven’t heard anything and they tell me they just received it today and it will be 24 hours - but surprise, it’s Friday so now they... read more

WarriorQueen1993 

on Birdeye

a year ago

My name is Carly and I have Amerihealth Caritas Medicaid and I'm a part of the community health choices waiver program. I highly recommend you stay away from this company. In November of 2022 I was dangerously ill and on a feeding tube. I qualified for services such as in home care and an emergency button (examples) at this time. I was in great need of help as I have no family who are able to support me. Despite multiple phone calls, I did not start receiving ANY of the services I needed until MAY of 2023. From November to ... read more