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AmeriGas Propane
- Propane
- Winchester, TN
About this business
Your health and well-being are what matter most. AmeriGas is closely monitoring coronavirus developments, and remains committed to the health and safety of our customers and employees. For the safety of our employees and customers AmeriGas offices are not accepting walk-in visits to office locations and customers are able to request quotes anytime online. To minimize disruption to your service, we have implemented many business continuity plans across the country to support your families and business throughout this unpreced... read more
Location details
3273 Tullahoma Hwy, Winchester, TN, 37398, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Price gouging at its finest. Terrible customer service and very very very high pricing. We switched from their service because it was $4.60 per gal. We now have service from A-Tech. They provide LP to us for $1.65 per gallon. Do yourself a favor and go to anyone but Amerigas,
Business response:
We apologize for the dissatisfaction you experienced while doing business with us. AmeriGas does outline our pricing structure in our Terms and Conditions, which can be accessed anytime at Amerigas.com. Additionally, AmeriGas does offer pricing contracts for customer's who qualify in order to help with fluctuating gas prices.
I have had a HORRIBLE experience with this company. They were extremely dishonest and very hard to work with. I lost close to $1,000 dollars to them for filling my tank without my permission when I was in the process of selling a home that I just purchased. The receptionist was extremely rude each time I spoke with her on the phone to the point of having me in tears multiple times. The man who came to my house when I first came to do a "leak check" filled my tank without my permission and then it was considered my fault sinc... read more
Horrible service, they slammed me with a bill for over 4 years after I have payment to their driver!! I switched
Im disgusted with how this business treats young military families. After leaving town to a new duty station, I made sure to pay off any bills before I left- graves(AMERIGAS) was one of them. I made the last payment and confirmed with the woman on the phone that I owed NOTHING. Fast forward to two weeks ago I get a one ring hang up call from graves in pinetop, AZ. I called back and found out my account is some how over due and occurring a late fee. Crazy, since I have received NOTHING in the mail from them since moving, nor ... read more
Terrible service. They charge roughly 3 times the average going rate for Propane, on top of tank rental fees. I finally switched to a different provider, and now they won't pick up their tank, which has been sitting in my front yard for near 2 months now. If you're considering this company as your provider, don't. It'll be nothing but frustration and bills that go up 30-40% every year.
Business response:
Our pricing structure is outlined in our Terms and conditions which can be accessed anytime at AmeriGas.com. Tank removal was attempted the week of 10/28/2019, however the ability to safely remove the tank was hindered due to damage on the tank which was explained to Mr. Jurkiewicz. The removal has been rescheduled for 11/8/2019, weather permitting.
Terrible service and deceptive. Out to scam people out of money using dishonesty. They deliver based on a forecast and if within their forecast you haven't had a delivery, then you owe tank rental. Well we don't get a delivery until after they charge us rent and there is no consistency with the cycle for billing. What a bunch of crooks!!!!!!!
They do not even deserve 1 star! Please do not ever never ever use this company! Our local Dover DE company was Paradee gas who sold out to AmeriGas - we "inherited" them when we bought our home - after letting us run out of propane, we had just come home with our newborn!, they stated in order for them to come out we HAD to sign an agreement - so we did, big mistake - we were stuck with them for over two years and had to pay their huge inflated prices - after two years I called to cancel our account, they stated I had to pu... read more
Business response:
AmeriGas does apologize for any inconvenience caused. The tank rental charge has been credited.
It is so sad that a company like this is allowed to do business in the State of N.H. I was a customer of theirs for years, and When their Propane prices kept climbing through the roof, I decided to switch companies. I was told by a Keene gas customer service rep, they do not reimburse for unused product in the tanks in N.H. when they are removed from your property. They owe me @ $400.00 in remaining unused propane. Please do your home work when seeking a propane co. ALL of the reviews on this site, can't be wrong.
Business response:
Our Terms and Conditions are provided via multiple avenues and are always available to be accessed at AmeriGas.com These Terms and Conditions outline our pricing structure as well as information regarding termination of propane service.
Very bad customer service and they cheated me and said I did not cancel my service for this Year and I did in July and now will not leave me alone and keeps adding late fees to a $150 .00 cancellation fee but I made it very clear I did not want their services this year because the sign up fees for already being a customer, I paid 250 a month all last year and then still got a over charge of $625.24 and now this year saying I have to pay &300.00 a month, we are 2 people leaving in a 2100 QF house but shut all unused rooms off... read more
Business response:
AmeriGas apologizes for any poor customer service encounters that may you have experienced. After review of your account, it appears that an agreement was made between the local district manager and Mr. Palloni. It was agreed that you all would use any propane left in your tank and would call the local office when ready for removal. In addition, Mr. Palloni agreed to make payment of $798.00 after the local district manager gave a credit of $135.00 as a courtesy.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 822 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 4:30 p.m.
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