America's Best Contacts & Eyeglasses

Lisa H 

on BBB

2 years ago

Having problems with my prescription. Went to America's best where I got prescription and glasses could not help me as they have NO ******** don't know when they will have one? Really? Wanted to send me 1 1/2 hrs to the nearest one. Unbelievable why are you even open? Each site should have at least one if not 2 Drs. 

James W 

on BBB

2 years ago

Following a procedure at Lasik Plus, my wife needed glasses to get her through until the next lasik procedure was scheduled. The plan was to get the frames, then go to 1 hour lens store due to nausea from the poor vision. She found a set of frames she wanted at "America's Best," but none were in stock at that location. The first place I went to, I was told that another one about 10 miles away (*********, **) did have them and they would be waiting for us, so I went there. After about 10 minutes, I flagged down the person beh... read more

Ambalavanan J 

on BBB

2 years ago

They do not have doctor available when you have confirmed appointments. They move your appointment without you consent. Total shoddy practice. This was at *************, CO place. 

Penny C 

on BBB

2 years ago

Americas worst. Worst experience ever in Eastgate and *****. Couldn't get trial pair of contacts for 7 weeks, went to get them and they said they don't have trials anymore. Incompetent doctors and staff. Never will return. 

Leanna E 

on BBB

2 years ago

They DO NOT know what they are doing...I was in the Op. Dr. ****** for less than FIVE minutes...said I need to use bifocals...Would not give my measurements for my contacts so I could buy from other than them...Had me checked out and did NOT ask if I wanted to look and buy glasses...I specifically went there for that...Rude is beyond what I would say just to be nice...Absolutely do NOT WASTE TIME OR MONEY...I SHOULD HAVE READ THE REVIEWS... 

StreetRodder 

on BBB

2 years ago

I just replaced AB glasses.the optician said they sold me glasses that didn't even get my prescription in the lens. I had difficulty seeing. Upon putting on the correct glasses I could see clearly. I wasted $600 at ab I will tell anyone who'll listen to buy elsewhere. Third rate outfit. They damaged my sight with lousy glasses, and incompetent emoloyees 

Shelton I 

on BBB

2 years ago

America's best in ******** ** ***** #americasbest My wife went to this place over a month ago to get a set of glasses. These morons did all the tests and was given instructions on the type of glasses required. Her current glasses are 3 years old. These morons went off a prescription from 2010 and failed to listen to my wife.So the dumb doctor, receptionist, and order person put in the old order. The glasses arrived and of course were wrong. She called a total of 5 times to explain what happened and was told a lie. She went i... read more

Elise G 

on BBB

2 years ago

I called to request my prescription over the phone at the Greenfield location. They gave me the prescription over the phone but in a format that was not understandable. I then called the Oak Creek branch to get more clarity on my prescription and was told that I cannot receive it over the phone after just getting it at another office. I was then transfered to a manager who told me that I cannot recieve this information over the phone because it is against HIPPA law, which it is, in fact, not. According to America's Best's we... read more

Ken v 

on BBB

2 years ago

Total scam! No way can you purchase two pairs of glasses for the advertised amount of $79.00! The special is never offered to you at anytime during the sales process. I spent $264.00 for two pairs of glasses.These guys make their money from all the options that really are requirements if you want glasses with coating, transition lenses, polarized, all extra! Would never go back!