America's Best Contacts & Eyeglasses

Sharon M 

on BBB

2 years ago

My mother had a stroke 6 months ago and can barely walk. We came to Americas Best in Steelyard for glasses. The whole staff couldn't have been nicer to my mother sister and *************** the manager helped with the glasses. He had my mother sit at a desk while him and I brought her frames to look at. This took a long time. ****** made this experience pleasant. My sister and I were touched that someone would show our mother such kindness and compassion. When the glasses came in I picked them up. My mother could not enter th... read more

Julie M 

on BBB

2 years ago

I like the place it's clean.The employees are friendly and attentive.I'd like to thank **** for helping us as soon as we walked in she offered her help She helped us get are glasses and answered any questions we had .Great place .. 

Dave V 

on BBB

2 years ago

Glasses fall apart. Did not stand up to warranty. No customer service. 

Tabitha Q 

on BBB

2 years ago

Been customer for awhile. My kids even went. This time had bad experience and will not go back. **** picked out my 2 pairs, had to call them to see if they came in and did. Got there and wasn't the pairs I picked, so had to wait for the right ones. Meanwhile I changed my mind wasn't happy with whole situation so I went back to return. That's when I learned you don't get a full refund. I give them no stars. Need to work on there customer service. 

Su P 

on BBB

2 years ago

I am writing on behalf of my family, who have been faithful customers of America's Best for over a decade. We have always been loyal customers due to your history of transparent billing practices and reliable service. However, recently, a series of events has cast a shadow on this trusted relationship, prompting me to express my serious concerns.In recent months, we have been receiving invoices from a previously unknown entity named "SnappyGlobal.com," which raises doubts due to its unfamiliarity. This concern is further mag... read more

Vicki L 

on BBB

2 years ago

America's Best in now ********* Worst! I made an appointment for my mom a little more than a week in advanced only to find out that the doctor took the day off and that it was going to be a virtual visit as we showed up yesterday at their **********, ** location. I could not grasp the fact that they told me that the doctor decided to take the day off, they could have said they had some unforeseen circumstance come up, I felt like they just not care at all. I asked why I wasn't notified and they said they tried calling. I let... read more

Yvonne B 

on BBB

2 years ago

Tanidra at ******* Square store was fantastiic..knowlegable..pleasant and great..give her a raise..she will get my business again...*************************** 

Steven K 

on BBB

2 years ago

Nice people, liked doctor a lot BUT these frames and lens are horrible. I paid 4 times more than previous pair from ***** and got a worse product. Will use doctor again but never will waste money on their glasses 

Trinity G 

on BBB

2 years ago

My appointment at Americas Best in ******** was very quick and informative. Everyone was friendly, Keyda was very helpful and sweet.