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America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more
5125 Jonestown Rd Suite 505, STE 505, Harrisburg, PA, 17112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I saw Dr Hazel Kim. She was AMAZING! For 10 years, I have told numerous eye doctors about an issue I had. They always attributed it the migraines I get. Dr Kim took my concern seriously and found out why I am having this issue! It’s nothing major, but it’s nice to know that she took the time to actually look into it and make sure everything was ok. I highly recommend her. Also, can’t beat the price! Eye exam and 2 sets of glasses $69.95
Business response:
We love hearing about experiences like this. Thanks so much for taking the time to write a review. Your feedback and your business are greatly appreciated!
The last two pairs of glasses I've gotten from them have gotten scratched beyond belief, despite getting the scratch proof lenses and using care when cleaning them. I wanted to give them another chance to set an appointment, however, after being put on hold twice during one single phone call, I hung up after six and a half minutes without even being able to set an appointment. Made an appointment with another group.
Great customer service and I loved the free eye exam and 2 pairs of glasses for my 11 year old son for only $69.95.
Staff are lazy and very ignorant !
Went out of their way with our insurance and have wonderful optometrists who are so helpful
Unorganized receptionist, I waited for her to acknowledge me as she was mumbling to herself, after I told her my reason for being there I wasn’t giving any directions so I just stood there. Another couple can in she addressed them “how may I help you@, I said you haven’t helped me! She raised her voice by stating I’m answering the phone, have someone else waiting. I said that’s fine I just need some directions. She then handed me a form to fill out.... Not good customer service at all
My experience with the front staff more than made up for the somewhat impersonable Dr. and the verrrry long wait to see him. Cory was super friendly right out of the gate and spent about an hour going through frame after frame with me, walking me through fit and color options, as well as anti-glare, anti-scratch upgrades. In the end, I walked out having purchased two 'fully loaded' pairs of glasses that Cory picked out for me - my favorite glasses ever, btw - at such an incredible price that my mind is officially blown. Very... read more
I wrote a negative review earlier because of poor customer service. Two days later I received a call from the manager that she would like to learn more about what happened and a chance to correct things. I went in, met with her, calmly and professionally told her what happened. She said she would address the matter. She asked me about my glasses. She proceeded to take care of the problem, again apologized, and is addressing the problem with my glasses. No store, or person, is always perfect. To me, the best customer service ... read more
Doctor was rude, office staff were rude as well. 10:15 appointment, didn't leave until after 12. They insisted my mother purchase upgrades even though she didn't need them, and when I tried to explain it to her he wouldn't let me talk. Don't go here!
America's Best Contacts & Eyeglasses has a 3.6 star rating with 569 reviews.
America's Best Contacts & Eyeglasses is open now. It will close at 6:00 p.m.
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