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America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more
707 N Hwy 67 Suite 150, STE 150, Cedar Hill, TX, 75104, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Great service. I was in and out within about 1 hour.
Business response:
Great to hear! Thanks so much for taking the time to write a review. We appreciate your business!
We had a mixed experience. The eye exam went smoothly. We had been there a week before and had selected the glasses that we wanted. The person assisting us after the exam claimed there was no record. HE WAS INEPT! Ida, the receptionist came over when I threatened to walk out and showed him exactly where they were written down. But, we had already spent in inordinate amount of time looking for the ones we selected previously. Jonathan was very incompetent! We will be going to the Waxahachie store from now on. THE NIGHTMARE CO... read more
Business response:
Hi Sharron, Thank you for taking the time to write a review. Your feedback is very important to us and has been shared with corporate management for the Cedar Hill location. We appreciate your continued business in Waxahachie! – Nancy
We had a mixed experience. The eye exam went smoothly. We had been there a week before and had selected the glasses that we wanted. The person assisting us after the exam claimed there was no record. HE WAS INEPT! Ida, the receptionist came over when I threatened to walk out and showed him exactly where they were written down. But, we had already spent in inordinate amount of time looking for the ones we selected previously. Jonathan was very incompetent! We will be going to the Waxahachie store from now on. THE NIGHTMARE CO... read more
Business response:
Hi Sharron, Thank you for taking the time to write a review. Your feedback is very important to us and has been shared with corporate management for the Cedar Hill location. We appreciate your continued business in Waxahachie! – Nancy
Nancy, I will not bother you with another negative review, but would like the opportunity to perhaps help you with your obvious problem.
Absolutely hated it. People at front didn't know what they were doing and then I go to the back they start telling me 20dlrs extra for some test then they say it's extra if I want to get checked for contacts THEN they say it's extra for my glasses I can't get the 2 pair special....then said my appointment wasn't going to be FREE ANYMORE because i didnt qualify for the 2 pair special. ..I got up and said NO THANK YOU and DO NOT CHARGE me for anything GOODBYE....LIES ALL LIES
I got my prescription in February 2017. I was told my PD was 62. This month I lost my prescription and went to get another. They told me my PD was 63. Weird. Today, I found my old prescription. When I compared the two, they were completely different!!!! I called and explained what happened. I was asked, "What do you want me to do about it?" What? I want you to go to my records and fix it! She asked me to hold. When she came back she said I would have to come in so they could check it out. Thanks, I have time for that. Not pl... read more
This location Cedar Hills was not as good with patients as the one in North Dallas all in all the Doctor was the best part of the visit staff need training on customer service. Not rude just don't acknowledge you.
Where do I begin? Customer service sucked from the time I entered the door until I walked out. No one was professional from top to bottom. They all were un-be- wearable. Painted on eye brows that would frighten a monster. Obviously no dental insurance. So very sad. I thought i was being pranked or linked. Cedar Hill has a bad reputation for poor customer service and now after 10 years of hoping things would change.......im done.
America's Best Contacts & Eyeglasses has a 3.6 star rating with 556 reviews.
America's Best Contacts & Eyeglasses is closed now. It will open at 9:00 a.m.
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