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American Family Children's Hospital
- Hospitals
- Madison, WI
About this business
Location details
1675 Highland Ave, Madison, WI, 53792, United States
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This was our 3rd trip to this hospital and every time the nurses and other staff have been very helpful.
Scheduling my son's surgery has been very frustrating. They are trying to schedule the surgery for 2:30PM. They expect a 1.5 year old to not eat at all the whole day. We inquired about reschedule for future date/times, but they said they can't give us any guarantees. We also went there for pre-surgery checkup and had to wait in the room for 45 minutes. I haven't been impressed at all during any interaction with them. For a hospital dedicated to serving children, I sure haven't seen any signs they accommodate them.
Business response:
Thank you for your message. It sounds like we didn’t meet your expectations. Can I have someone from our Patient Relations call you to discuss your concerns? If so, please private message us your contact information. Or, if you’d like to reach out to Patient Relations directly, you can contact them 608-263-8009.
Beautiful and non threatening hospital. We had a great experience with the cardiology department. The ultrasound techs were so patient and skilled when we had to take our newborn there. The doctor was amazing too. It was a good experience but thankfully we didn't have to go back because her heart was perfect. :)
The staff are so friendly and willing to help. And the doctors and nurses are amazing with the children. I'm blessed to have my daughter getting excellent care here on her visits. I wish all hospitals had staff as friendly and helpful as American Family Children's. Thank you so much for her care!!!
Kudos to the entire staff. We came in very late Thursday evening with my 10 yr old daughter with broken arm. The ER staff was awesome and made her feel very comfortable and they even had a party during her procedure. We ended up having to stay for surgery on Friday and staff was great getting us settled in very early morning after a very long night. Dr Noonan and all the nurses were very friendly and always keeping us informed on what was going on. Will definitely be recommending you to others.
Great doctors, nurses & staff!! Lucky to have a top notch facility close to home to take care of our loved ones! So grateful to each & everyone of them.
We absolutely LOVED this hospital!!! We were on a mini family vacation from Iowa when my daughter was 10 post tonsillectomy and ended up with a bad bleed on her right area where her tonsil once was... she ended up with a blood transfusion and back to the OR to get it recaurterized!!! This was at 2:00 in the a.m....we were a transfer by ambulance from one of their sister hospitals and the service we got from both hospitals was nothing I have ever experienced before...I'm speechless on how awesome they treated my daughter (age... read more
For a place that no one ever wants to have to patronize, it seems as though it could not be better. But if it can, the AFCH Team will surely find the way to make it so. Superb care for patient and family, highly-knowledgeable staff, sparkling atmosphere, and excellent, reliable service. A++
Business response:
Thank you for the kind review!
Frequently asked questions about American Family Children's Hospital
How is American Family Children's Hospital rated?
American Family Children's Hospital has a 4.7 star rating with 1,172 reviews.
When is American Family Children's Hospital open?
American Family Children's Hospital is open now. It is open 24/7.
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