American Family Care Gateway Road's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

American Family Care Gateway Road

4.5

About this business

Location details

6509 Gateway Rd, Columbus, GA, 31909, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.51,966 reviews
Select a rating
Adelle Cadro's profile image
Adelle Cadro 
recommend  Recommended
4 years ago

Omg! Everyone was so nice and professional. Went for the first time 12/27/20 unexpectedly. Dr. Jonathan Head, M.D. explained everything and even showed me an article on his computer to reinforce how his treatment plan would help. Asked me to call him back if things did not change. So impressed. Thank you everyone at AFC in Smyrna for being so kind . One more thing, I walked in almost a half hour before close and these folks were again so nice, did not have any issue or attitude about the time. I cannot say enough about how w... read more

Business response:

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Brittney Bailey's profile image
Brittney Bailey 
4 years ago

I waited for a very long time to be seen for almost 5 minutes. I am not satisfied and I felt like I was being rushed out. Very unprofessional and horrible customer service. 

Business response:

We regret to hear that your recent experience was anything less than exceptional.Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 

Paula Stoots Taft's profile image
Paula Stoots Taft 
recommend  Recommended
4 years ago

very professional and really comforting in their treatment. Everyone was super nice 

Business response:

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Phyllis Holder's profile image
Phyllis Holder 
recommend  Recommended
4 years ago

Very pleased. All I had conract with were very knowledgeable and very kind in helping me. 

Business response:

Thank you for the positive review and feedback!! 

Katie Bresnahan Dinges's profile image
Katie Bresnahan Dinges 
recommend  Recommended
4 years ago

Fast and reliable services for local families! 

Steve Santaniello's profile image
Steve Santaniello 
4 years ago

I didn’t leave a review originally because I don’t like to shame people but this is ridiculous! I went in for low abdominal pain I thought were kidney stones. Rather than tell me they couldn’t help, they scheduled an appointment with me over the phone. I show up and the nurse/Dr. comes to see me while finishing a sandwich. No big deal. Takes my vitals, asks why I’m there (which should have been known), and tells me I needed to go to the hospital for an ultra sound, which I did, and still no big deal. I later receive a bill. ... read more

Melodee Groninger's profile image
Melodee Groninger 
4 years ago

Just stopped in 10 minutes to closing and they wouldn’t see me - they need to lose the urgent care in their name 

Karen McWalter's profile image
Karen McWalter 
recommend  Recommended
4 years ago

Very accommodating, professional and staff very pleasant. 

Janna Holliday Austin's profile image
Janna Holliday Austin 
4 years ago

Business response:

We regret to hear that your recent experience was anything less than exceptional. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 

Frequently asked questions about American Family Care Gateway Road

How is American Family Care Gateway Road rated?

American Family Care Gateway Road has a 4.5 star rating with 1,966 reviews. 

When is American Family Care Gateway Road open?

American Family Care Gateway Road is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com