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American Family Care
- Family Practice
- Hoover, AL
About this business
AFC centers serve the area with walk-in treatment of most urgent and family care needs such as fractures, sprains, x-rays, lab tests, allergies, respiratory infections, cold and flu symptoms, and various other acute care needs. AFC also offers employer services such as pre-employement or DOT physicals, drug screens, immunizations, and return-to-work exams. Founded in 1982, AFC operates over 160 locations across 26 states. Open 7 days a week. No appointment needed.
Location details
5569 Grove Blvd Ste 121, Ste 121, Hoover, AL, 35226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hi Patty Blalock, we regret to hear that your recent experience was anything less than exceptional. Please contact us at (205) 637-2600 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Why do I always come here when I'm sick and always end up being here for 3 hours?
Business response:
Rachel Smith, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
I've used this location a number of times and they have always done a great job. Today they really went above and beyond! There's nothing harder then trying to entertain two toddlers in a doctor's office when you feel like crap, and the staff bent over backward to make the visit go as quickly and easily as possible. They brought snacks, crayons to color with, and balloons for my kids and were really mindful of how fast they got the lab results back so we could scoot out of there. They even called in the prescription to I wou... read more
Business response:
Thank you very much for sharing these comments, Lara Tucker Donnelly. You really made our day today.
Service was quick, friendly and everyone was very eager to help me feel better. Sam did a great job drawing blood, I barely felt the needle at all.
Business response:
Thank you very much for sharing these comments, John Sloan. We always love to receive great feedback.
Business response:
Thank you, Tanya Starks, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our manager at (205) 637-2600. We hope to hear from you.
My visit was very good. All the employees were very efficient! Time management is on time each time I have been there also.
Sam was great! I was in and out fairly quickly. Thanks for taking care of me!
The first time I came in I waited forever and they didn't know what all I needed to do for workers comp--paperwork wise. The second time I came in I waited 2 hours (it was a follow up from the first visit). Then o thought I'd be nice and give them another chance. When I went in yesterday I told them twice what I'm allergic to and I was still prescribed something that I'm allergic to. Now I have to miss work Monday because I'll still be contagious. Oh and I can't see much out of the left eye right now because of those drops I... read more
Business response:
Greetings. We appreciate your feedback. We welcome the opportunity to address all concerns.. Someone will follow up to discuss your concerns. Thank you for allowing us to learn from you. Stay well.
Frequently asked questions about American Family Care
How is American Family Care rated?
American Family Care has a 3.7 star rating with 80 reviews.
When is American Family Care open?
American Family Care is closed now. It will open tomorrow at 8:00 a.m.
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