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American Family Care

3.7

About this business

AFC centers serve the area with walk-in treatment of most urgent and family care needs such as fractures, sprains, x-rays, lab tests, allergies, respiratory infections, cold and flu symptoms, and various other acute care needs. AFC also offers employer services such as pre-employement or DOT physicals, drug screens, immunizations, and return-to-work exams. Founded in 1982, AFC operates over 160 locations across 26 states. Open 7 days a week. No appointment needed. 

Location details

5569 Grove Blvd Ste 121, Ste 121, Hoover, AL, 35226, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.780 reviews
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Charley Hicks's profile image
Charley Hicks 
2 years ago

I waited four and a half hours to get an X-ray. While the staff were courteous and eventually did treat me, there was no expectation of time given, and I had to cancel other commitments due to this 

Hannah Scheub's profile image
Hannah Scheub 
2 years ago

I would like to state beforehand that I have never had an issue in the two previous times I have been to this location. I understand it is a holiday weekend & that the building was short staffed when it came to doctors. However, I arrived at 1:20pm & was told it would be a 2 1/2 hour wait. I accepted that & sat down. When it reached that time & I hadn’t been called & had heard from other patients they had been there since 11am & still hadn’t been called, I asked politely if… See more 

Bren Riddle Art's profile image
Bren Riddle Art 
recommend  Recommended
2 years ago

LOVE The Grove AFC! They did a great job helping me with a badly infected finger. I don’t have a regular physician, and until this visit I had not seen a doctor in years. I didn’t really know where to go, but chose this location. So glad I did. ALL STAFF was kind, caring, and supportive, and Gina Cobb was especially awesome with her follow up…so caring and helpful. I hope to never need medical care again but, if I do The Grove AFC will me my first, and only choice. Kindnes… See more 

Lindsay Morrison Lawson's profile image
Lindsay Morrison Lawson 
2 years ago

I typically don’t come there because it’s been horrible in the past! I usually go to Hoover Urgent Care but it’s impossible to get in there now.I had taken care of a child with the flu and been around others with flu in the past week. I came in to get diagnosed and hopefully have Xofluza called in. I was put in a room and literally forgotten about. I had to go out in the hall twice to find someone to see about me. I got a false diagnosis of Covid and was only offered a RX fo… See more 

Karen Mill's profile image
Karen Mill 
recommend  Recommended
3 years ago

Recommendation should be given to good works to enable other people to also benefit from the process.Whatsapp number +2348161883054 and Link! https://wa.link/5th31gEmail! drihionkhan@gmail.comI… See more 

Kim Shamblin Watts's profile image
Kim Shamblin Watts 
4 years ago

I will never return!!! Took 48 hours of calling, being polite, being rude, calling again and finally driving back to get a prescription!! It shouldn’t take 48 hours to get meds!! They don’t care about their customers!! 

Courtney Patterson's profile image
Courtney Patterson 
4 years ago

Don’t recommend. Went in two years ago for my child. They sent me a bill over a year later. I tried to pay it. I was told the balance was $0. I said ok. I was then sent several more bills. To which I tried multiple times to pay it. Only to be told that there was no balance. I even talked to someone at the main office (like corporate) and was told the same thing. Then today I get a letter in the mail saying that the bill has been sent to collections!! Do NOT go to these people… See more 

John C Powell's profile image
John C Powell 
4 years ago

Had appointment at 4:00 for COVID test. Was told running a few minutes behind. Went back in at 4:45. Told 15-20 minutes. Got to check in at 5:20. Sitting here waiting until 5:40. People cancelling and leaving that have been waiting longer than me. I leaving too. They don’t seem to care. Do not come here. Bye Felicia 

Stacey Rodocker's profile image
Stacey Rodocker 
5 years ago

Horrible experience. They told me I would receive results in an hour. Took my money and it’s been 24 hours no results. They hung up on me when I called to ask for my results. They didn’t mind taking my $275 for the test though. 🤷‍♀️ 

Frequently asked questions about American Family Care

How is American Family Care rated?

American Family Care has a 3.7 star rating with 80 reviews. 

When is American Family Care open?

American Family Care is open now. It will close at 5:00 p.m.  

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