This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
American Eagle Outfitters-Corporate Office
- Business Services
- Pittsburgh, PA
About this business
American Eagle Outfitters is a leading lifestyle retailer that designs, markets and sells its own brand of casual, fashion-right clothing for teens and young adults ages 15 to 25. American Eagle s collection includes modern basics like jeans, surplus and graphic T-shirts as well as a stylish assortment of accessories, outerwear, footwear and swimwear. American Eagle also offers merchandise via its Web site at www.ae.com, which includes additional sizes and styles of popular AE merchandise. American Eagle Outfitters operates ... read more
Location details
77 Hot Metal St, Pittsburgh, PA, 15203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Poor quality clothes, never again.
I echo the sentiments of so many others about the poor quality of customer service - especially surrounding returns. My local AE has been closed for renovations for months so returning by mail is my only option. When you initiate a return via the website, you’re presented with two options: 1. Return for instant credit 2. Return to regional payment method. On my phone screen these two buttons were overlapping and it was difficult to see what was actually selected. Upon finalizing my return I saw that instant credit had been s... read more
Prior to reading my review, Please if you had a negative experience. Write a complaint with the Better Business Bureau, if enough of us do then maybe just maybe the company will see us a people and not just sales. As an Avid Customer I used to promote American Eagle to my friends and Family, Now I am officially boycotting. The new return policy harms loyal customers. I got a pair of shorts and the tag popped right off, I searched and searched for it and could not find it for my life. It was well within the return window and ... read more
Placed an online order and went to exchange/return at the store in Escondido, CA. for other items instead. Tags were never removed from all items. They asked me for a receipt even though it was an online order. I provided them with the order number and my email address. They didn’t want to see my identification even though I provided my driver’s license two times. I wasn’t able to initially find my American Eagle credit card in my purse and was told that they would make an exception to put the refund on another card. I expre... read more
As an Avid Customer I used to promote American Eagle to my friends and Family, Now I am officially boycotting. The new return policy harms loyal customers. I got a pair of shorts and the tag popped right off, I searched and searched for it and could not find it for my life. It was well within the return window and I had proof of purchase. I asked if anything could be done. I didn't even want a refund, I just would take an exchange as I wanted the shorts in a smaller size. They did absolutely nothing, I understand policies ne... read more
Frequently asked questions about American Eagle Outfitters-Corporate Office
How is American Eagle Outfitters-Corporate Office rated?
American Eagle Outfitters-Corporate Office has a 2.5 star rating with 133 reviews.
When is American Eagle Outfitters-Corporate Office open?
American Eagle Outfitters-Corporate Office is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com