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American Eagle Outfitters-Corporate Office
- Business Services
- Pittsburgh, PA
About this business
Location details
77 Hot Metal St, Pittsburgh, PA, 15203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Had bad experience the company went into my personal account and when ask why since I haven't purchased anything since July for two Bras which was 60.50 but they decided to take over 200.00 Dollars ask why gave me a run around and when ask to send me a paper statement they refuse Never again and their customer service Sucks not Professional at all .
They use LaserShip delivery service and packages go missing even when you have proof on your doorbell camera they accuse you and flag your account and costumer service team is useless and rude.
American Eagle unfortunately is not an honest company. I purchased two pair of jeans for my daughter. She decided to keep only one pair. We returned it with all the tags, and they denied the return by saying there was no tags. Those jeans were tampered with from the time I dropped them off at the UPS Store to the warehouse. I am sure my daughter will buy from there because she likes there clothes, but I won't. Very disappointed in how badly the customer service has declined. The jeans were just returned. The tag is clearly s... read more
Poor quality clothes, never again.
I echo the sentiments of so many others about the poor quality of customer service - especially surrounding returns. My local AE has been closed for renovations for months so returning by mail is my only option. When you initiate a return via the website, you’re presented with two options: 1. Return for instant credit 2. Return to regional payment method. On my phone screen these two buttons were overlapping and it was difficult to see what was actually selected. Upon finalizing my return I saw that instant credit had been s... read more
Frequently asked questions about American Eagle Outfitters-Corporate Office
How is American Eagle Outfitters-Corporate Office rated?
American Eagle Outfitters-Corporate Office has a 2.4 star rating with 136 reviews.
When is American Eagle Outfitters-Corporate Office open?
American Eagle Outfitters-Corporate Office is open now. It will close at 9:00 p.m.
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