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American Car Center
- Automotive
- Murfreesboro, TN
About this business
This location is open by appointment only. At American Car Center, partnering with good people with credit problems is our focus and passion. Simply put, we feel that anyone with a good job should have an opportunity to drive a great, dependable vehicle. Also, we understand that difficult life events happen to good people, and that credit issues in the past should not necessarily determine your future. Over the last twenty years, American Car Center has helped thousands of people drive an amazing vehicle.
Location details
2204 NW Broad St, Murfreesboro, TN, 37129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We had our truck since August. The positive battery cable is bad. The check engine goes on and off. I dropped it off for them to look at it. They told us what was wrong with it and said when had to pay over $1000 to get the problems fixed although it wasn't our fault. They lease damaged cars to people. They know their vehicles are not good. I will be contacting the city, an attorney, etc. to see what can be done about my situation.
Business response:
Hello Miss B****** I am sorry you are having mechanical difficulties with your vehicle. I cannot find your name in our system and I would like to call and discuss some options with you. If you need to reach someone in our warranty department the phone number is ************ option 4. You can also email ************************************
The customer service is very very awful. They try to charge you for things that they shouldn't be charging you.They overcharge you and they making up charges and new late fee payments that should have been said or stayed at the beginning of your purchase. An when asking for an owner or the customer service number they all acted if they don't know who own the company or who's the call on having a complaint. So any customer with a complaint will never get heard or the help they need ...
Business response:
Good afternoon Angela I tried to reach you by phone today but mailbox was full. I am sorry you are having issues...I would be happy to answer any questions you have. Ken F*****
This company should be shut down! They take advantage of the working person's situation. Only reason I purchased from this company in Kissimmee,Fl was I didn't have 5 months of employment i had just relocated. So unable to get a new car at the time. Within a month of having what I thought was a purchase but was in fact a LEASED 2017 Hyundai Sonata I had to put out 1100.00 for a steering sensor. Fast forward to sept 2021 the car is overheating and the engine is leaking oil!!! Only a YEAR OF HAVING THIS VEHICLE IN MY POSSESSIO... read more
I went to the Athens location on 09/02/2021 after seeing an ad on ********. When I got there, I wasn't given the option to look at any other vehicles and was not informed it was an actual lease and not a purchase until after I had given my money and i had started signing paperwork. I called to ask what would happen if I got in a position to not be able to afford the car. I was very rudely told that I would get a voluntary repossession on my credit and the *** would send me a letter that I have to pay taxes on the amount of t... read more
Well after I put a down payment of 1250 and made my car payment so I'm currently not in default still haven't gotten my tags 32 days now and to top it off I get off work today and my car has been removed for what reason this is what they said finance debt didn't get some paper work in time because their lot employees can't perform their duties correct I have to pay for it so now I have to miss work tomorrow due to the inconsiderate of these people but they took my 1250 just darn fine tho
The worst car company ever DO Not try to buy a car from these people they are misleading and very rude, their fees are absolutely unbelievable! I paid the amount stated on their website along with the convince fee of 4.95, however they said my payment was .10 cents short and are now trying to charge me a $15 late fee on .10 cents. I tried to email my proof of payment along with the account information from the payment center on their own website to my account manger only for my email to be returned marked blocked! I am at a ... read more
Bad business I purchased a car from them on August 31,2021. It was a Kia Optima 2015 I have not had the car for 3 months and the car started acting up. I had it pulled to the shop on Nov.8,2021 and nobody wanted to talk to me so finally I got a call from the Service Department letting me that the car motor has locked up and it on RECALL that they need to put me in another car but never did and they also took another car payment from me while the car is on their lot. I have made several attempts to get answer but nobody is tr... read more
I think this car place is full of you know what!! They make it seem.lile you're purchasing the car all.up until you're signing the papers do.you.find out it's a lease! I had my SUV for 1 day and the check engine light came on as well.as ticking from the engine! Also, when I put gas in it, the gas just runs right out even while you're sitting with the car on. I am so ashamed of myself for being duped by these people! They are horrible and I will never refer anyone to them! They also say that they don't deal.with cars that's b... read more
These people are out just to take peoples money they need to be shut down very rude the managers are very nasty they sale cars with blown motors and give u the ran around to fix them please shut these company down
Frequently asked questions about American Car Center
How is American Car Center rated?
American Car Center has a 1.2 star rating with 296 reviews.
When is American Car Center open?
American Car Center is open now. It will close at 7:00 p.m.
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