American Car Center

Tiffany W 

on BBB

3 years ago

This company will discrimination over pricing cars after u sign contract and denied your rights of contract. Not will to let u talk to corporate of these things going on. 

Jasmine F 

on BBB

3 years ago

Please spare yourself. I am one year into this car and so far I've shelled out more money than this car is worth. I'm already paying double the worth but on top of all of that, I have mechanical bills out the***** The customer service is awful and to make a payment/ inquiry about your about requires a 45-60 minute wait. To get im touch with the "warranty" department or "service" dept, you have to leave a voicemail and they'll respond back to you in 3-6 business months. But don't you DARE be late on a payment. they are gonna ... read more

Aaron W 

on BBB

3 years ago

DONT BUY A VEHICLE FROM AMERICAN CAR CENTER I was really in need for a vehicle so I had to go through them which has been a very stressful nightmare got the vehicle on 12-08-2021 2weeks after getting it left me stranded and the service department left me there for 3 hrs for them to tell me to tell me there's nothing they can do played he'll getting them to fix it you have to call several different times talked with like 9 people that were rude they don't never call you back well they said they fixed it but it still has a mis... read more

Madison C 

on BBB

3 years ago

Account handled by so many different people, accepted payments upon recorded verbal agreement & didn't not adhere to promise. Horrible company to purchase a vehicle from. Do not recommend 

Tracey W 

on BBB

3 years ago

I was hospitalized for kidney failure recently and was unable to make payments on my vehicle. Upon return to my home I attempted to get caught up with bills that at this point were overdue. I had received several phone messages and text messages that there were several options for me to keep my vehicle. Apparently, paying it completely off was not an option. My bank had already approved me for the loan. They just needed the payoff balance. After 5 requests and almost 2 weeks later still no payoff balance. They refused to sen... read more

Sandra K 

on BBB

3 years ago

I think anyone buying or considering buying from this company buy should somewhere else. Anywhere else !!! You will pay way to much ,and the "Free oil changes " are not what they seem , you will need to drop off your car to have them done. And should you ever need to make a payment by phone , Lord help you because no one will ever answer the phone or be able to help you. Buyer beware ... GO SOMEWHERE ELSE before its too late I wish I would have checked here before I went here ! 

Ernestine M. 

on BBB

3 years ago

Don't do it. They charge you a arm and a leg for they no good car. My granddaughter bought a car from there a few couple of months after she started having problems that should have been notified before buying the car. 

Rebekah C 

on BBB

3 years ago

I have had this car since 19 & it has been thing but problem they add on fee make ya payments another day then the date original made wit out Tellin u take ya car 2 the shop they keep it 3days b4 lookin @ it take another 3days 2 rig it up 2 work 4 a moment & create another problem @ the same time then wait 3 more days 2 call u 2 PiC it up after they rigged it @ this point ima about 2 just give it back cause not I'm puttin oil n it every 2days & not 2 mention the representatives r disrespectful ghetto & very rude & unprofessi... read more

Glenda S 

on BBB

3 years ago

This business is not reliable, or trustworthy, they never answer calls so you may pay your bill, is it a coincidence they only answer where your note is pass due, the charge you fifteen dollars for late fee, please take you business elsewhere, I'm trying to refinance with another company, they have caused my credit to drop.