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America First Credit Union
- Finance
- Tolleson, AZ
About this business
America First Credit Union offers services to our members in Utah, Nevada, Arizona, Idaho, and New Mexico. This includes savings accounts, checking accounts, mortgages, auto loans, online banking, Visa products, financial tools, business services, investment options and more.
Location details
221 N 79th Ave, Tolleson, AZ, 85353, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel very disappointed at the way I’ve been treated since I filed for bankruptcy Ch7. I was notified that my account was going to be terminated because I was a “financial loss” to the CU, those were the BK “supervisor” words that assisted me. Funny thing is that I never defaulted on my credit card with them not even once before or after filing. There was no empathy at all and felt humiliated after the fact I explained to her that I never saw BK as an easy way out, but after my cancer diagnosis and been out of work I was le... read more
Business response:
Dear Claudia D******, Thank you so much for your feedback regarding your experience with America First Credit Union. We sincerely appreciate your feedback as we look for opportunities to improve. Because of our commitment to privacy regarding your account information, we have contacted you personally regarding the resolution of this complaint. Based upon our conversation, we believe this complaint is resolved. If you need anything else, you are welcome to reach out directly. Sincerely, Lisette T******* & Tammy G*******
Due to COVID-19, insurance company offices were closed. Getting insurance on the trailer we were financing through America First took longer than expected. They charged us over $225 to cover the period of time during which we were trying to get coverage. I was told by 2 reps that this would be waved. The insurance department said the loan department could wave the fee due to COVID-19. H******** in the loan department said we would be credit the money as indicated by what she saw on the computer. I was then told that the reps... read more
Business response:
Dear Christine **********D*****, Thank you so much for your feedback regarding your experience with America First Credit Union. We sincerely appreciate your feedback as we look for opportunities to improve. Because of our commitment to privacy regarding your account information, we have contacted you personally regarding the resolution of this complaint. Based upon our conversation, we believe this complaint is resolved. If you need anything else, you are welcome to reach out directly. Sincerely, Lisette T******* & Tammy G**... read more
Frequently asked questions about America First Credit Union
How is America First Credit Union rated?
America First Credit Union has a 2.3 star rating with 103 reviews.
When is America First Credit Union open?
America First Credit Union is open now. It will close at 6:00 p.m.
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