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AMBIA
- Consumer Services
- Provo, UT
About this business
Location details
5132 N 300 W #200, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was fine until Friday. We get a delivery of the panels dumped in front of our house without notice and the panels are blocking our sidewalk so pedestrians have to walk out into the street to get around. They cancelled last minute installation. OK, then install manager calls and says someone will reach out to reschedule. I tried reaching out to same person that evening because no one called, no answer. I tried reaching out to the customer care number, no one responds. So I call the FINANCING company that ********* ... read more
I was pleasantly surprised by their complete explanations to all my questions. Was a totally pleasant experience.
Business response:
Thanks for sharing your experience! I'm glad to hear that our team could answer all your questions thoroughly and make the process pleasant. Our reps are well-trained and knowledgeable, so its great to know it made a difference. We appreciate your kind words and are here to help if you are in need of any further assistance!
Let's start from the beginning. It is June 2023 and I sign the contract for my solar panels. I was told within 1-2 months they would be up and running! Great but here is the kicker they did not get installed till late September. They kept changing my account manager and none of them would ever reply it was just crickets. The installation went smoothly (this is the only positive part I experienced) but then I had to wait another 2 months till my solar panels could be turned, Ambia told me I should be up and running in another... read more
Had a great experience from start to finish with Ambia. Highly recommend you get your Solar from this company.
Business response:
Thank you for your feedback! We're thrilled to hear you had a great experience with us from start to finish and we appreciate your high recommendation. Feel free to reach out if you need anything else!
Glad we met ambia. They helped us with our solar, answered our questions and have been very professional. Great company. Highly recommend!
Business response:
We're grateful our team could help provide you with answers to your solar needs and questions. We appreciate your recommendation and are happy you had a great experience with Ambia! Thank you for this feedback and feel free to reach out anytime!
***** was knowledgeable about the product, patiently explaining details of program. Very respectful of my time and property. Made me feel like I was most important customer in that moment, not in a hurry, giving me adequate time to work through the details. He answered all my questions.
Business response:
Thank you for sharing your experience with us! We're delighted to hear that ***** took the time to thoroughly explain the program details and respected your time and property. It's wonderful to know he made you feel like a priority and addressed all your questions with patience. ***** really embodies our commitment to exceptional service and we are lucky to have him. If you ever need anything else, please don't hesitate to reach out. We appreciate your feedback!
Glad AMBIA came to our house and knocked on our door. Great company. They are helping us save a lot of money on our power. We met with lots of solar companies and ambia was the only one we felt had our best interest at heart.
Business response:
We're so happy our team had the opportunity to visit your home! Thank you for choosing us to help you save on your electricity costs, we are thrilled to have earned your business among the many companies you met with. We strive to help each homeowner feel how invested we are in providing world-class service so your satisfaction means a lot to us. Thanks for sharing your experience, and feel free to reach out anytime!
The crew that installed our new panels did a great job. They were very professional and polite. They were very approachable and answered any questions I had. They explained any potential issues they could have before they started. Got started right away and had everything done within a few hours. Great job all around.
Business response:
Thank you for sharing your feedback! We're glad to know our team did a thorough job while providing a great customer experience. Let us know if there is anything else we can do!
**** was awesome!! He explained everything I needed to know and answered every question I had.
Business response:
Thank you for your review! We're delighted to hear that **** did an excellent job explaining everything and answering all your questions. We appreciate your feedback so please don't hesitate to reach out with anymore questions or concerns!
Frequently asked questions about AMBIA
How is AMBIA rated?
AMBIA has a 4.3 star rating with 784 reviews.
When is AMBIA open?
AMBIA is closed now. It will open tomorrow at 9:00 a.m.
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