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AMBIA
- Consumer Services
- Provo, UT
About this business
Location details
5132 N 300 W #200, Provo, UT, 84604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
highly recommend ambia solar! i can tell they take pride in their work! one of the owners personally came out and seems like he works just as hard as the guys knocking on doors. really impressed! keep up the good work ambia.
Ambia has been great at communicating and offering me what I feel is a great deal. Very happy with my experience going solar with this company.
Thanks you help us save a lot of money this year.Great communication throughout the process. Great service.
Business response:
*****,Thank you so much for your feedback! It's truly rewarding to hear that we were able to help you save money this year. We're thrilled that you found our communication and service to be top-notch throughout the process. Your satisfaction means the world to us, and we're grateful for the opportunity to assist you. Thank you for choosing Ambia! If you ever have questions or need assistance in the future, don't hesitate to reach out.
Our interaction with ***** was great! He was very informative, knew his product very well. Explained every thing in a way that was understandable! He referred to us by name, so he was very personable! Great experience!!!
Business response:
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that ***** provided you with exceptional service and made your interaction memorable.At Ambia, we strive to ensure that our customers receive the highest level of expertise and personalized attention, and it's wonderful to know that ***** exceeded your expectations. We will make sure to pass along your kind words to him.We appreciate your support! If you ever have any questions or need assistance, please don't hesitate to ... read more
Amazing team! **** and the Ambia team went above and beyond to make our decision to go solar smooth and pleasurable experience. Everyone we had a chance to work with was caring, thoughtful and went above and beyond. Thank you ****, **** and ***** for all your help
Business response:
*******,Thank you so much for your kind words and for taking the time to share your positive experience with our team. We're delighted to hear that ****, ********************, and the rest of the Ambia team were able to make your transition to solar energy both smooth and enjoyable.Our team takes great pride in offering caring, thoughtful service and going above and beyond for our clients. It's wonderful to know that we were able to meet and exceed your expectations.Your satisfaction is our top priority, and feedback like yo... read more
Enjoyed working with my sales person, who was always responsive to my questions and stayed with me throughout the process. They worked with me to schedule the panel installation after my roofing project was completed. The panel installation had a great team -professional, positive, (fun) and knowledgeable. Educating us along the way. Big glitch with me was the online signing of all the documents the energy company required...I was supposed to sign my name but was only given numbers as a signature. That really held up the pro... read more
Business response:
*****,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our salesperson responsive and that the panel installation team was professional, positive, and knowledgeable. We're especially grateful for your understanding during the online document signing glitch and the challenges faced during the electrical panel replacement.Your feedback about the document signing process is valuable, and we're sorry for any inconvenience it caused. We're glad we could resolve the issue promp... read more
Our experience has been similar to the other one-star reviews posted here. Started the process in August. Very little communication from Ambia. We ordered the critter-guards that costs more to keep birds, etc from nesting under the panels. Those have still not been installed. We last heard from the installers that they are waiting on an electrical inspection, and that was 3 weeks ago. It's now February 5, **** and panels that were placed in August are still not activated. Can we cancel? I find the few 5-star reviews not only... read more
Business response:
****,We're truly sorry to hear about the challenges you've faced with getting your solar system up and running. We understand how disappointing this must be, and we want to extend our heartfelt apologies for any stress or inconvenience this has caused you.Please know, we've taken steps to ensure you have all the information needed to activate your system. We've reached out via text, call, and email with detailed instructions, hoping to make this process as smooth as possible for you.We genuinely appreciate your patience and ... read more
We've considered getting solar on our home for many years. AMBIA's team has been responsive and helpful in designing a solution that will look good on our home, and help offset our energy bill and carbon footprint. Our particular design is quite complex and their team has been very helpful working with our city to get approval for ground mounts and batteries. Best experience with a contractor we've had on our home!
Business response:
*******, Thank you so much for taking the time to share your experience with Ambia's team. We are thrilled to hear that you found our team responsive and helpful throughout the process of designing a solar solution for your home.We understand the importance of not only meeting but exceeding our customers' expectations, especially when it comes to complex designs and navigating through city approvals for ground mounts and batteries. It's wonderful to know that we were able to provide you with the best experience you've had wi... read more
Ambia has been a nightmare to work with. They were quick to install, however, it took them 3 months and way too many phone calls to get the panels turned on. I missed so much sun because of Ambias delays which would have helped offset my electric bill in the winter. Im now sitting in the winter paying for the panel loan on top of my normal electric bill because the sun isnt out enough to affect my bill. On top of that, Ambia drilled a 3 hole through my siding because they measured wrong and have yet to repair it. Its been ov... read more
Business response:
******,We sincerely apologize for the issues you've encountered with your solar panel installation and the service from Ambia. Your feedback is valuable to us and indicates we have areas to grow. We sincerely regret any inconvenience you've experienced.The delay in activating your panels and the error during installation are both concerns we take very seriously. We recognize the impact this has had on you, not only financially but also in terms of the trust you placed in us.We are in the process of rectifying these issues an... read more
Frequently asked questions about AMBIA
How is AMBIA rated?
AMBIA has a 4.3 star rating with 784 reviews.
When is AMBIA open?
AMBIA is closed now. It will open tomorrow at 9:00 a.m.
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