Amarillo Hyundai

Jose B 

on BBB

a year ago

I took my Tucson to do an oil consumption test around Dec 2023. It fail! No surprise there! So they tell me that I need to show that I change my oil and until then. They will not do anything. They stamp my paperwork On Hold. In order to get my care fix, it falls on me but this is not about it burning oil. This is due to the high pressure fuel pump design that has fail on my car and other care with this motor and design. It’s junk! They know it and yet act like it’s something new or never heard of it. I told them that and the... read more

Dennis H 

on BBB

2 years ago

The service department at tri state ford in amarillo tx is unreliable, unprofessional and not trustworthy. Left my vehicle with them only because the warranty company said I had to. Day two problem diagnosed will order parts and fix it. On day 4 said parts were in they working on it. Day 7 was told they're waiting on parts. Day 9 told parts were in would have it finished by Friday, day 13. Went to dealer was told mechanic on vacation would be next week. We had told them when initially making appointment that we needed car be... read more

Shauni C 

on BBB

2 years ago

This place is an absolute joke! They'll dress up the deal to make it sound good, then screw you over afterwards. Oh! And let's not forget they lie about the conditions of their cars. I wen to finance a vehicle in Feb 2023, and since then my car has spent more time in the shop than what I have actually been able to drive it and each time the car is left in the shop untouched for 2-3 weeks at a time even though the jobs that have been done on it so far have not needed to even exceed 2-3 hours. Each job has been simple, and qui... read more

Justice G 

on BBB

2 years ago

James D*** is a liar and a scammer. He kept my grandmother's money with 0 intention to refund it after the car he promised her and made her place a deposit on, was SOLD! Tim T***** is just as bad as James D***. I would highly recommend NOT doing business with this company or any company owned by AutoInc, frankly. I've never experienced such AWFUL service. To top it off, they broke my grandmother's car door while estimating it - they didn't offer to pay for it either! Seems on par for this company. Though the money has since ... read more