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Alterra Apartments
- Apartments
- Las Vegas, NV
About this business
Location details
2701 N Decatur Blvd, Las Vegas, NV, 89108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mold infested Do not move here. There is mold in most of the apartments. They will make you sign waivers before they make a work order. They will shut off your hot water for several months make you promises and never follow through. Unless you dont care about them telling you that your children are not allowed to play outside or you need to live in a moldy apartment this is not the place for you.
Business response:
Thank you for taking the time to review our property. Unfortunately in apartment living maintenance issues will come up. We strive to do our best to address each issue promptly within specified guidelines. We do have residents sign paperwork to help them understand the process when we are making repairs. These are not waivers but actually instructions which we hope will help the residents to feel comfortable about the process so we can work as a team to meet their needs. Essential services are only shut off when required to ... read more
Alterra Apartments Apartments could be better. There are many children that live here with no where to play. Maintenance could be more proficient in their work. Grounds are not kept up and dog area trash cans are not emptied on a regular basis.
Business response:
Thank you for your review. Please give us a chance to correct the issues you have brought to our attention. Please contact the manager Angel directly at alterramgr@raamco.com to discuss this further. Thank you again for leaving a review.
Frequently asked questions about Alterra Apartments
How is Alterra Apartments rated?
Alterra Apartments has a 3.8 star rating with 232 reviews.
When is Alterra Apartments open?
Alterra Apartments is closed now. It will open at 9:00 a.m.
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