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Alterra Apartments
- Apartments
- Las Vegas, NV
About this business
Location details
2701 N Decatur Blvd, Las Vegas, NV, 89108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Garbage disposal. Chris did an awesome job. Keep the great job!!!! Rene A.
Business response:
Thank you so much for taking the time to acknowledge Chris. He is a great asset to our team! Please do not hesitate to call if you need anything! 702-631-4422
Alterra is Amazing!!! I've been a resident here for 2 years now and this is the best staff that they ever had! They always are so sweet and kind to me. I love living here!!! Would definitely recommend to my friends and family!
thin floors/ rude neighbors The floor plan does not state how thin the flooring are, you can hear every step you upstairs neighbors make. Can't figure out how the outside big water bugs get in the apartment one every week. The office personal is very rude when you go in for help. I can not recommend this apartments unless your a very very hard sleeper. Can't wait to get out of here.
Loved it! I absolutely loved living here. Friendly staff, easy to work with, clean apartments, no issues with neighbors. Would definitely live here again in a heartbeat!
Do NOT Live Here They have a decent apartment complex. Their apartments are well maintained and have good, somewhat clean apartments. However, their management makes living there a nightmare. Often times it would take weeks before I received help with my own apartment problems there. Also, there were many communication problems as well as some uncertain/shady business done with the rental fees there.
Mold Definitely does have mold I upgraded to a 2 bedroom full of it and they lied and said it was discoloration and it was affecting my asthma.
Business response:
Thank you for taking the time to review our property. We appreciate all feedback. This is exactly the type of concern we would like to address immediately. Can you please call me at 702-631-4422 so we can discuss your concerns. Sincerely, Angel Denning Property Manager
Mold infested Do not move here. There is mold in most of the apartments. They will make you sign waivers before they make a work order. They will shut off your hot water for several months make you promises and never follow through. Unless you dont care about them telling you that your children are not allowed to play outside or you need to live in a moldy apartment this is not the place for you.
Business response:
Thank you for taking the time to review our property. Unfortunately in apartment living maintenance issues will come up. We strive to do our best to address each issue promptly within specified guidelines. We do have residents sign paperwork to help them understand the process when we are making repairs. These are not waivers but actually instructions which we hope will help the residents to feel comfortable about the process so we can work as a team to meet their needs. Essential services are only shut off when required to ... read more
Alterra Apartments Apartments could be better. There are many children that live here with no where to play. Maintenance could be more proficient in their work. Grounds are not kept up and dog area trash cans are not emptied on a regular basis.
Business response:
Thank you for your review. Please give us a chance to correct the issues you have brought to our attention. Please contact the manager Angel directly at alterramgr@raamco.com to discuss this further. Thank you again for leaving a review.
Treehouse Apts. We have a Fantastic Managemnt Team. Kaitlyn & Sydney are always helpful whatever the problem. Most of my neighbors are quite & caring of others. I love living @ Treehouse.
Frequently asked questions about Alterra Apartments
How is Alterra Apartments rated?
Alterra Apartments has a 3.8 star rating with 229 reviews.
When is Alterra Apartments open?
Alterra Apartments is closed now. It will open tomorrow at 9:00 a.m.
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