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Alta Bates Summit Medical Center | Summit Campus

3.9

About this business

Alta Bates Summit Medical Center is a multi-campus acute care medical center with more than 1,000 beds, 4,000 employees and more than 1,000 active physicians. Our areas of excellence include Emergency Services, Women and Infants (including a Level III Newborn ICU), Cardiovascular, Orthopedics, Oncology, Behavioral Health, Acute Rehabilitation and Medical/Surgical. We are part of Sutter Health, one of the nation's leading not-for-profit networks of community-based health care providers, delivering high quality care in more th... read more

Location details

350 Hawthorne Ave, Summit Campus, Oakland, CA, 94609, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.9653 reviews
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Erin O'Donnell's profile image
Erin O'Donnell 
4 years ago

When I went into labor after being induced, the “duty” ob did not show up when the nurses let her know I went into labor. The pain I felt is indescribable and I am lucky I did not get eclampsia and die. I was induced at 30 weeks due to preeclampsia. Then my poor baby was brought to the NICU where the malpractice continued when the neos did not tell me how bad my baby was doing. A couple weeks in I was notified that the PDA hole had to be closed and the negligent neo-De Jesús-closed it with indomethacin without food. In hinds... read more

Business response:

Hello Erin, We’ve been informed the Patient Relations team has been in contact with you. Please continue working with them, as they’re the team who can best support you. Hugo, Social Care Team 

Lopez-Brandy Tere's profile image
Lopez-Brandy Tere 
4 years ago

My husband was having breathing issues and was put on oxygen when he was transported to this hospital yesterday. He was not even tested for covid even though they were suppose to order that test. The doctor said he was ordering a few tests, yet he never ordered half of the tests he told me he was ordering. Worst Off, he wasn't feeling well yet but still continued to discharge and send him home. The tests Dr. Starr was suppose to order per his conversation with both myself and husband was to do EKG, echocardiogram, and the co... read more

Business response:

Hello Tere, We're sorry to read this, and encourage you to speak to the Patient Relations team. They can address your concerns and can be reached at 510-869-6198. Our team also received your private message, so you can follow up with us there, if you prefer. We hope you're husband is feeling better, and hope you're open to our support. Best, Social Care Team 

Melly Nelly's profile image
Melly Nelly 
5 years ago

If you continue to employ racist like this lead nurse Allison Cook , you will be liable for misconduct and harm to your patients under your care. She is a racist and had posted racist remarks about BLACK LIVES Matter and will never care for Black patients safely!!! You will be held liable !!!! She needs to be removed ASAP !!!! 

Business response:

Hi, Melly. When conduct by our employees — online or off — impacts our patients, teammates or organization, our commitment to equality and non-discriminatory practices requires that we take action. We do not comment on the specifics of employment matters, but we can confirm this individual will not be returning to Sutter Health. Thank you, Sutter Social Care Team 

Nicole Nicole's profile image
Nicole Nicole 
5 years ago

American Nurse association states: Discrimination in any form is harmful to society as a whole and in opposition to the values and ethical code of the nursing profession, which directs the nurse to “...respect the inherent dignity, worth, unique attributes, and human rights of all individuals” (ANA, 2015, p.17). Discrimination has several definitions in the Merriam-Webster Dictionary, including this one: “the practice of unfairly treating a person or group of people differently from other people or groups of people.” The pur... read more

Mike Jenkins's profile image
Mike Jenkins 
5 years ago

Would I recommend someone here with their non white life on their line to Summit...with this villain here....definitely not. You’d do better looking on YouTube how to handle yourself. 

Business response:

Hi, Mike. When conduct by our employees — online or off — impacts our patients, teammates or organization, our commitment to equality and non-discriminatory practices requires that we take action. We do not comment on the specifics of employment matters, but we can confirm this individual will not be returning to Sutter Health. Thank you, Sutter Social Care Team 

Ghazala Imran's profile image
Ghazala Imran 
5 years ago

As long as you protect Alison Cook’s vile and racist behavior you are endangering the lives of all her patients, especially those of color. Get rid of her so she knows that being in healthcare is a privilege that is earned, not a right to be disrespected by trash like her. 

Business response:

Hi Ghazala, When conduct by our employees — online or off — impacts our patients, teammates or organization, our commitment to equality and non-discriminatory practices requires that we take action. We do not comment on the specifics of employment matters, but we can confirm this individual will not be returning to Sutter Health. Thank you, Sutter Social Care Team 

Indy PrezMadamdangerr East's profile image
Indy PrezMadamdangerr East 
5 years ago

Wouldn’t feel safe having this POS as my nurse or my children’s nurse get rid of her 

Business response:

Hi Indy, When conduct by our employees — online or off — impacts our patients, teammates or organization, our commitment to equality and non-discriminatory practices requires that we take action. We do not comment on the specifics of employment matters, but we can confirm this individual will not be returning to Sutter Health. Thank you, Sutter Social Care Team 

Erin Sullivan's profile image
Erin Sullivan 
5 years ago

Allison Cook is someone who is publicly racist. I would not trust her or this company that supports this mindset. 

Mike Jenkins's profile image
Mike Jenkins 
5 years ago

Definitely can’t recommend you if you have a racist dwelling in the presence and care of Black women who are dying at an incredible rate in hospitals. 

Frequently asked questions about Alta Bates Summit Medical Center | Summit Campus

How is Alta Bates Summit Medical Center | Summit Campus rated?

Alta Bates Summit Medical Center | Summit Campus has a 3.9 star rating with 653 reviews. 

When is Alta Bates Summit Medical Center | Summit Campus open?

Alta Bates Summit Medical Center | Summit Campus is open now. It will close at 11:59 p.m.  

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