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401 Keisler Dr #100, Dr. Suite 100, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My son went for a visit and our in network copay should have been around $75. He confirmed with the practice that he was in network. When he returned for a second visit he was told that he owed $278 for the first visit and $278 for the current visit. He called BCBS and they confirmed that he should not owe this much. The BCBS representative talked to the Alpha Psy employee and they would not listen. He ended up paying for the first visit and leaving. A person seeking help should not feel like they have been scammed by the pe... read more
The only thing I don't appreciate is being told Dr denied my prescription out of the blue (no warning or communication from the Dr office) and it's the weekend and I now In stuck without meds all because they want me to book an appointment. Patients on mental health meds need their medication continuously without interruption. Why didn't the office just text or email well in advance saying I need to book an appointment so I am not stranded without meds.
The only thing I don't appreciate is being told Dr denied my prescription out of the blue (no warning or communication from the Dr office) and it's the weekend and I now In stuck without meds all because they want me to book an appointment. Patients on mental health meds need their medication continuously without interruption. Why didn't the office just text or email well in advance saying I need to book an appointment so I am not stranded without meds.
It was only after jumping through all of the usual hoops to see a new provider that they informed me that ackshually this clinician isn't licensed to take my insurance. "Oh, interesting...I'll pay out of pocket then" "...unfortunately we can be fined for that."
Alpha Psychiatric Associates has a 2.7 star rating with 91 reviews.
Alpha Psychiatric Associates is closed now. It will open tomorrow at 8:30 a.m.
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