My family has had Dr. Allen for many years as our GP. We trusted him and was happy with his service for a long time. He treated my father and was still treating myself and my 82 old mother. He misdiagnosed my Mother with Parkinson’s, because she suffers from Orthostatic hypotension. He has prescribed many blood pressure medicines, but her blood pressure would go dangerously high and then crash to the point that she was passing out. I had to send her to North Oaks after one of her more recent episodes. She was there for 11 days and because of a case of E Coli, I was not able to be with her. I talked with my Mother several times a day and nursing staff every night. I was told that she was doing fine and would be discharged on the 11th day. Dr. Allen did not call once with updates. He didn’t tell me that her blood pressure was not in control. He did not inform me that the nursing staff only got my Mother out of bed twice in eleven days and was immobile. When I arrived to get her, it took a nurse and I to lift her in the car where she immediately passed out. She passed out 3 additional times on the way home. Dr. Allen was well aware that I am my Mother’s sole caretaker and still sent her home without any communication of her condition. I had to get neighbors to help get her in a wheel chair and to the bed. Within 2 days I had her walking with the assistance of walker, but the blood pressure issue still made it difficult to stand and sit without tremendous pressure changes. When I called his office to question his standard of care for seniors, he said that my Mother belongs in a Skilled Nursing. He treated my beautiful Mother with disrespect and as a lost cause. Recently, I sent her to St. Tammany and was told she definitely does not have Parkinson’s and took her off 6 adverse medications that he prescribed. We are getting palliative care service soon, but we need Dr. Allen to treat her until palliative begins. He insisted that my Mother come in to the office and would not allow a tele-visit. He certainly knows that until this blood pressure issue is resolved, I can’t transport her. He’s angry that I didn’t put her in a nursing home like he advised and I made a fuss about discharging Mother in that condition to North Oaks administration. My Mother thrives at home, but of course we have to deal with the medication adjustments. Just a warning to seniors and their caregivers, Dr. Allen treats senior like disposable people. He was like family to us, so if he does it to folks he suppose to care about what does he do to the average senior?Business Response:
Good morning, Trishe. We are so sorry that you are feeling upset with your mother's care. As I am sure you know, every patient is important to all of us here at Allen's Family Practice, especially your mother. Unfortunately, due to HIPPA laws we cannot discuss these concerns on social media but we would like to address them by phone if you are inclined to give us a call here at the clinic so we can talk through this with you.
