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Alicante Apartment Homes

4.5

About this business

Location details

27662 Aliso Creek Rd, Aliso Viejo, CA, 92656, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5185 reviews
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Jo Jo Bittermann's profile image
Jo Jo Bittermann 
4 years ago

This place is terrible. There’s no parking anywhere. You have to pay for valet trash that never gets picked up. It’s rat and spider infested. The management team will disrespect you and charge you for things that they didn’t repair. No communication. The manager is a joke. 

Business response:

Hi there, I am sorry to hear that you aren't satisfied with our community. I understand your frustrations and I would love the opportunity to discuss these issues with you. Please reach out to me directly at asmith@elevatetocarriages.com. Thank you. - Amber Smith, Community Manager 

Alejandra Roccha's profile image
Alejandra Roccha 
recommend  Recommended
4 years ago

The leasing team is so friendly. Prasheelta made my leasing process experience the best! Love the pool and trees around the complex 

Business response:

Hi Alejandra, Thank you so much for leaving this feedback! I am so glad you had a good leasing experience and that I was able to help you secure a home here at Shadow Oaks. We're so happy to have you! If you ever need anything, please don't hesitate to let us know. Warm regards, Prasheelta Lakhan Community Manager 

Rolando Travieso's profile image
Rolando Travieso 
recommend  Recommended
5 years ago

Although I haven’t officially moved in yet, my experience with the Mill has been very good. More specifically, dealing with the leasing consultant Katelyn Fridlund has been a delight. She has gone above and beyond to make sure that all my questions have been answered and that everything is ready to go for the move in! Looking forward to it! 

Kian Ahern's profile image
Kian Ahern 
recommend  Recommended
5 years ago

I recently decided to move into The Mill and from day one, the experience with them has been excellent! Very helpful and professional staff who make the application process a breeze. The building itself is phenomenal. Love the location and all of the great amenities that come along with it (especially the hot tub and rooftop patio)! Highly recommend The Mill and vouch for their hospitality and welcoming atmosphere. 

Business response:

Hi Kian, thank you so much for sharing your experience with us! I am so happy to hear that you love the location and our awesome amenities! I'm glad our team was able to assist you every step of the way, and please feel free to reach out if you need anything as you get settled! -Matthew Bryjak, Community Manager 

Carlos Araujo's profile image
Carlos Araujo 
recommend  Recommended
5 years ago

The entire team at Paragon is incredible. Kenny and Yasmine are fantastic and really care about the community and all of the residents. I highly recommend Paragon as your potential new home! 

Business response:

Hi Carlos, Thank you so much for your recommendation! I am thrilled to hear that you have had such a wonderful experience with our team, as it's our number one goal to provide the best service and experience possible. Please don't hesitate to let me know if you ever need anything. Thanks again! Warm regards, Yasmin Meertins Community Manager 

Erin Ramsey's profile image
Erin Ramsey 
recommend  Recommended
5 years ago

The maintenance team has been amazing. My little things I needed repaired have been done quickly and correctly! Super helpful! 

Business response:

Hi Erin, Thank you for taking the time out of your day to leave us this feedback! I will be sure to share your kind words with the maintenance team. If you ever need anything, please don't hesitate to let us know. We're here for you! Sincerely, Jessica Vivian Community Manager 

Jessica Guedea's profile image
Jessica Guedea 
recommend  Recommended
5 years ago

My husband and I lived here in 2015-2016 and loved the time we had here. We moved after a year to be closer to family. But recently moved back to the area and instantly signed a new lease here because we missed it so much. 

Business response:

Hi Jessica, thank you so much for your kind words about our community! We are so happy to have you back and hope you will continue to enjoy your time here at Centro. Please feel free to reach out if you need anything! -Amanda Schulz, Community Manager 

Ashley Pawlak's profile image
Ashley Pawlak 
recommend  Recommended
5 years ago

I am going on 3 years living at Tower 737 & I have no complaints! The move-in process was a breeze! I did a virtual tour because I was moving from Hawai’i and the leasing agent made sure I knew what the apartment looked like before moving in. The apartment complex overall is kept clean and the amenities are great! (Unfortunately, due to COVID-19, those amenities are closed) I am happy with the service I’ve received over the years! Also, you can’t beat the views! 

Business response:

Hi Ashley, I'm so happy to hear that you have enjoyed living here for the past three years; that means so much to us! I can't wait to share this with the rest of the team, as providing exceptional service is our number one goal. I have to agree that our views are the best and I'm so glad you agree! If you ever need anything, please don't hesitate to let us know. Thank you for taking the time to leave us this feedback! Warm regards, Mirjana Percobic Community Manager 

Amadi Williams's profile image
Amadi Williams 
recommend  Recommended
5 years ago

My experience as a first time renter has been nothing but amazing! The office staff has been so nice from the tour to the signing process and answering all of my questions! I would refer anyone to live at The Carriages!! 💛💛💛 

Business response:

Hi Amadi, thank you so much for your kind words about our community. I am so happy to hear that your experience renting for the first time was amazing! I will be sure to pass this along to the team. Please let us know if you need anything as you get settled. -Amber Smith, Community Manager 

Frequently asked questions about Alicante Apartment Homes

How is Alicante Apartment Homes rated?

Alicante Apartment Homes has a 4.5 star rating with 185 reviews. 

When is Alicante Apartment Homes open?

Alicante Apartment Homes is closed now. It will open tomorrow at 9:00 a.m. 

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