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107 W Glebe Rd, Alexandria, VA, 22305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Tyrone is the man... He listens and gives great customer service.
I have a warranty on my tires and since they don't have my tires in stock, I can't get any service. I asked if they can put another tire that is of equal or lesser value and they said NO. I now have to drive on a doughnut or purchase a new tire. What is the purpose of a warranty if I have to wait 5 days to get service?
The sales staff was all very friendly. Katherine answer all my questions and got me into the right vehicle for my needs!
I recently moved to the DC area and needed to get my GTI in for service. After I dropped my vehicle off the dealership insisted nothing was wrong with my car. I needed my car and it was there for one week. I wouldn't take time to drop my car off and be carless if nothing was wrong with my car. When I picked it up two of the issues that I dropped it off for were present. It was like they never even looked at the car.
I like my 2015 Golf, but Alexandria VW (service manager Alfred) refused to replace a broken iPhone connecting cord under warranty. Guess I will look elsewhere for my next car purchase. They just lost a customer.
Katherine was fantastic .... Thank u so much for ur help .. Loved the car I will be back for more car ... Once again thank u so much
I can't believe the horrible service this dealership offers as their best. I must say coming to this country to make a purchase was a huge mistake. I can't believer VW would allow them to carry the name.
Very happy with the deal we struck, and very happy with the car. It was very easy doing business with Alexandria VW!
Loved the customer service and friendliness, wouldn't shop anywhere else for a VW in the DMV area. Thanks to the Wes Greenway team, I am so happy with my new Tiguan!
Alexandria Volkswagen Parts Department has a 3.6 star rating with 175 reviews.
Alexandria Volkswagen Parts Department is open now. It will close at 7:00 p.m.
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