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Alexandria Volkswagen Parts Department

3.6

About this business

Location details

107 W Glebe Rd, Alexandria, VA, 22305, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.6175 reviews
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Van The-Man Rhodes's profile image
Van The-Man Rhodes 
9 years ago

Tyrone is the man... He listens and gives great customer service. 

Jamal Lee's profile image
Jamal Lee 
9 years ago

I have a warranty on my tires and since they don't have my tires in stock, I can't get any service. I asked if they can put another tire that is of equal or lesser value and they said NO. I now have to drive on a doughnut or purchase a new tire. What is the purpose of a warranty if I have to wait 5 days to get service? 

JC Carmon's profile image
JC Carmon 
10 years ago

The sales staff was all very friendly. Katherine answer all my questions and got me into the right vehicle for my needs! 

Carter Kidd's profile image
Carter Kidd 
10 years ago

I recently moved to the DC area and needed to get my GTI in for service. After I dropped my vehicle off the dealership insisted nothing was wrong with my car. I needed my car and it was there for one week. I wouldn't take time to drop my car off and be carless if nothing was wrong with my car. When I picked it up two of the issues that I dropped it off for were present. It was like they never even looked at the car. 

Ken Rosenberg's profile image
Ken Rosenberg 
10 years ago

I like my 2015 Golf, but Alexandria VW (service manager Alfred) refused to replace a broken iPhone connecting cord under warranty. Guess I will look elsewhere for my next car purchase. They just lost a customer. 

Dip Raj Jarga Magar's profile image
Dip Raj Jarga Magar 
10 years ago

Katherine was fantastic .... Thank u so much for ur help .. Loved the car I will be back for more car ... Once again thank u so much 

Phylicia Showstoppa Archer's profile image
Phylicia Showstoppa Archer 
10 years ago

I can't believe the horrible service this dealership offers as their best. I must say coming to this country to make a purchase was a huge mistake. I can't believer VW would allow them to carry the name. 

Ed Krafsur's profile image
Ed Krafsur 
10 years ago

Very happy with the deal we struck, and very happy with the car. It was very easy doing business with Alexandria VW! 

Rebecca Sheffield's profile image
Rebecca Sheffield 
11 years ago

Loved the customer service and friendliness, wouldn't shop anywhere else for a VW in the DMV area. Thanks to the Wes Greenway team, I am so happy with my new Tiguan! 

Frequently asked questions about Alexandria Volkswagen Parts Department

How is Alexandria Volkswagen Parts Department rated?

Alexandria Volkswagen Parts Department has a 3.6 star rating with 175 reviews. 

When is Alexandria Volkswagen Parts Department open?

Alexandria Volkswagen Parts Department is open now. It will close at 7:00 p.m. 

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