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Alexandria Volkswagen Parts Department

3.6

About this business

"Family-onwed since 1975, Alexandria Volkswagen is your dealership for the best selection of new and used Volkswagen vehicles! Visit our website for one stop on-line VW shopping!" 

Location details

107 W Glebe Rd, Alexandria, VA, 22305, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.6171 reviews
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Andrew Scooter Barrett's profile image
Andrew Scooter Barrett 
6 years ago

DO NOT BUY A CAR FROM HERE! This place has the worst customer service I have ever seen in my life! Drove 2 hours to come buy a car and got there 20 min before they closed and they told me they were all going home that I would have to come back tomorrow! The salesman said he would stay after but he couldn’t because his sales manager didn’t want to stay to sell a car. Went to talk to the sales manager and have never been so disrespected in my life! The sales manager Marcello Grimaldi should be fired for the way he treats custo... read more

Frank Lubcher's profile image
Frank Lubcher 
6 years ago

Was told to go away by their sales manager, came in at 3:45 on a Sunday ready to buy a car. Went to Lindsay VW same day and bought a car. 

Chris Austing's profile image
Chris Austing 
6 years ago

Walked in at 3:45 today with a car picked out ready to buy with cash in hand. Salesman was kind, but sales manager was very rude, and told us to come back tomorrow morning if I wanted the car. Drove to Lindsay Dulles VW, where I purchased a similar car with excellent service, an extremely friendly team, and they didn't mind at all that I was purchasing a car at the end of the day. Never would I recommend anyone to go to Alexandria VW 

Amanda Colwell's profile image
Amanda Colwell 
recommend  Recommended
6 years ago

We had the BEST experience at Alexandria VW with Z Hamlet! He was very professional from the first phone call to the moment we drove away in our new Tiguan! Z went above and beyond to make our dream come true for our expanding family and we are so thankful! He is such a personable and likable person, every step of the process was able to be done with ease. We will refer ALL our family and friends to Z...we know they will be taken care of! THANK YOU! -Steve and Amanda- 

Jasmin Akhmedova's profile image
Jasmin Akhmedova 
recommend  Recommended
6 years ago

This past Saturday I had a blast purchasing my new Vehicle, I ended up getting a white silver 19 Tiguan Se AWD! Couldn’t be happier, the process was seem-less and affordable!!! Big Thank you to my salesman Robert Dent, you made it possible with your time and patience. Thank you to the staff at Alexandria Volkswagen for having me smile and laugh the entire time! Highly recommend this dealer! ⭐️⭐️⭐️⭐️⭐️ everything!! 

Cameron Parsons's profile image
Cameron Parsons 
recommend  Recommended
6 years ago

Purchased a 2013 Golf at a fair price - ask for Mr. Shewmaker and he'll work with you on getting a good deal. Pleasant dealership. 

Connor DiPietro's profile image
Connor DiPietro 
6 years ago

The worst customer service I have ever received. Go here if you want to pay $1,600 on top of the advertised price for a certified preowned car with no possible negotiation. If you want to be treated decently and with any semblance of respect, literally go anywhere else and stay as far away from this dumpster fire as you can. 

Andrew DP's profile image
Andrew DP 
6 years ago

Very poor experience. My brother was in the dealership ready to pay full price from USAA car buying service. The dealer tacked on an additional $800 “certified car fee”. He was told their “hands are tied” about removing this fabricated fee. The whole point of the USAA buying service is transparency and a smooth transaction. This was simply not the case. The staff were rude and unable to work with him. Here is the certificate. Notice it says TOTAL plus tax. Not total plus some made up $800 fee. Dishonest and disrespectful. 

Jack Sherman's profile image
Jack Sherman 
recommend  Recommended
6 years ago

Well worth the 2 hour trip for the automobiles they have and their complete transparency. Z (my salesman’s cool name) handled everything and was very professional and courteous. Thank you. 

Frequently asked questions about Alexandria Volkswagen Parts Department

How is Alexandria Volkswagen Parts Department rated?

Alexandria Volkswagen Parts Department has a 3.6 star rating with 171 reviews. 

When is Alexandria Volkswagen Parts Department open?

Alexandria Volkswagen Parts Department is closed now. It will open tomorrow at 7:00 a.m. 

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