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Albany Utility

1.3

About this business

Water, Gas and Light Commission is governed by the city of Albany, Ga. The commission was founded in 1892 and provides water, gas and light services. It serves more than 27,000 residential, commercial and industrial customers with natural gas. It provides services 24 hours, seven days a week. The commission s electric power system has nearly 600 miles of power lines and allocates hydroelectric power through Southeastern Power Administration and Municipal Electric Authority of Georgia. Additionally, it provides sewer and garb... read more

Location details

401 Pine Ave, Albany, GA, 31701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.3226 reviews
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Tiffany DeeAnn Hesson's profile image
Tiffany DeeAnn Hesson 
5 years ago

I am never at home and my air is never on either, but SOME HOW my light bill is still $256.00??? I’m not sure what the hell yall are charging me for, BUT something needs to change. And I can never get the rude customer service representatives on the phone to talk with about the issue... With all due respect, you all suck BIG TIME 

Rodrequiez Walton's profile image
Rodrequiez Walton 
5 years ago

They suck as a staff and as a company 

Palmet J Munoz's profile image
Palmet J Munoz 
5 years ago

This is the worst utility company ever. No reason why a bill should over $200 for 16 days after moving in. Yall are some liars and scammers. You cut customers power and water off with no notice. YAll never tell us anything until its to late. Customer service here sucks. How do you charge a customer for a time they didn't have power? It's a shame this company doesn't care about their customers and just want them to fail. POS COMPANY......... 

Uzzi Ben Israel's profile image
Uzzi Ben Israel 
5 years ago

everything sucks!!!! Lights always going out with no real resolve!!!! We need Ga. power!! 

Jazzmine Phoenix's profile image
Jazzmine Phoenix 
5 years ago

You Guys Are The Absolute Worst!!! Does Anyone Answer A Phone???!!! 

Katrina Hamilton Walton's profile image
Katrina Hamilton Walton 
5 years ago

This utility company is literally a scam and a shakedown. My utility bill for November was $249 but my bill for December is $451. I moved out of the house and had the power turned off on 12/17 but my bill is almost twice the previous month? That’s ridiculous and when you speak with an employee they can never give you a rational explanation because there is not one. If you have a choice, live in an area serviced by Georgia Power. 

Lashun Butler's profile image
Lashun Butler 
5 years ago

RIP OFF INCONSIDERATE COMPANY 

Amber Renee's profile image
Amber Renee 
5 years ago

Number one reason why I gotta get out of Albany 

Kentavious Renagade Barney's profile image
Kentavious Renagade Barney 
5 years ago

only thing they do good is disconnecting your services and taking your payment honest truth 

Frequently asked questions about Albany Utility

How is Albany Utility rated?

Albany Utility has a 1.3 star rating with 226 reviews. 

When is Albany Utility open?

Albany Utility is open now. It will close at 5:00 p.m.  

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