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Albany Utility

1.3

About this business

Water, Gas and Light Commission is governed by the city of Albany, Ga. The commission was founded in 1892 and provides water, gas and light services. It serves more than 27,000 residential, commercial and industrial customers with natural gas. It provides services 24 hours, seven days a week. The commission s electric power system has nearly 600 miles of power lines and allocates hydroelectric power through Southeastern Power Administration and Municipal Electric Authority of Georgia. Additionally, it provides sewer and garb... read more

Location details

401 Pine Ave, Albany, GA, 31701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.3226 reviews
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Kristina Gieryic's profile image
Kristina Gieryic 
4 years ago

I went in the morning to get a new account set up. I believe my customer service rep's name was Terry. I set aside an hour and a half for my visit, judging by the reviews online and all the complaints I've heard from people. I was in and out in maybe 20 minutes. My customer support rep was super professional and kind. The receptionist and teller were both great as well! We have had services with Albany Utilities in my roommate's name for almost a year now with no issues. I'm not really sure why this company gets such a bad r... read more

Marnie Beckworth's profile image
Marnie Beckworth 
4 years ago

I have never lived in any state or used any power or water company that will not extend a payment for a few days. This is why so many people have to beg their doctors EVERY MONTH for a letter to keep their power on I guess. It’s ridiculous. This is part of the reason people leave Albany and live in Leesburg. There should be a CHOICE IN COMPANIES so they can’t afford to be dicks all the time. 

Zillia Knight's profile image
Zillia Knight 
5 years ago

for the past 3 months my bill has been 609. 87 why when I don't even be home to run or use any power I want to know why this keep happening 

NaKimbria D Tyson's profile image
NaKimbria D Tyson 
5 years ago

The bills are OUTERAGOUS! nobody can’t afford them high bills. 

Aprile Chandler's profile image
Aprile Chandler 
5 years ago

😭😭😭😭😭😭😭😭😭 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭 

Chris R Parks's profile image
Chris R Parks 
5 years ago

horrible.................. 

Uriel Bella Angelic's profile image
Uriel Bella Angelic 
5 years ago

They are the worst utility company in the WORLD. They prey on the poor & weak. They have the highest bills ever, stay out of the city limits of Albany, GA or experienced “price gouging”. I intend on moving to avoid this company. Albany OWNS their Utility Company so NO competition will ever come, things here will never change. 

Sherrika Williams Shead's profile image
Sherrika Williams Shead 
5 years ago

Lord please fix it for the people of Albany, we are being robbed and there's nothing we can do about it, but God you sit high and look low, you are in control of everything. 🙏🙏 

Andrew Jagakut Jackson's profile image
Andrew Jagakut Jackson 
5 years ago

Stop stealing from the people 

Frequently asked questions about Albany Utility

How is Albany Utility rated?

Albany Utility has a 1.3 star rating with 226 reviews. 

When is Albany Utility open?

Albany Utility is closed now. It will open at 8:00 a.m. 

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