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Al Piemonte Ford

4.3

About this business

Al Piemonte Ford is an auto dealership located in Melrose Park, IL. 

Location details

2500 W North Ave, Melrose Park, IL, 60160, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.32,554 reviews
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Kewana C's profile image
Kewana C 
5 years ago

I feel I was mislead and lied to just to come in and waste my time. I purchased a car from this dealership six months ago. That Sale person was professional and great! HE listed and got me into a 2017 Ford fusion. I was told after 6-12 months I could upgrade my vehicle. My finance company said I could do a even trade and upgrade. Yesterday I came in becomes my income and they assessed my trade and I was told I was approved. I came back in to pick out a car and I was told I have to get a brand new car. I can;t be approved for... read more

James J's profile image
James J 
5 years ago

Al piemonte ford stole 1400 dollars from me. I bought a 2019 ford edge. The salesman Andre ******* told me no money down. I have a picture of the offer to prove it. A couple of days after I purchased the car I went back to ask about the extended warranty of the car I traded in ( which I also purchased from them, one of 6 cars I've purchased from that location) and was told the balance was used as a down payment. I never gave them authorization to do that. I asked to speak with the General Manager Boris and he never called me... read more

LidiaL's profile image
LidiaL 
5 years ago

I will never do business with Al Piemonte Ford, and will not recommend to anyone. I purchased a brand new Ford Escape which is in for service for the 4th time in 18 months. Eight months after the purchase they replaced the engine. Short time after that it was a problem with the 4Wheel Drive system. Then spark plugs. As of 2 weeks ago, it's back in their service dept. requiring a new engine AGAIN! Moreover, on 2 of these service needs I was told they can't supply me with a loaner auto because I needed to reserve one in advanc... read more

Business response:

We are very sorry to hear about all the issues you are having with your Escape. We will contact Ford Headquarters on your behalf and see if they can help you get out of this Escape and into another one. Please try and understand that Al Piemonte Ford only sells and services Ford products, we do not build them. However, you are our customer and we will do everything in our power to try and help you with this terrible situation that you are in. I have been told that you are in a rental vehicle that we provided, and you are abl... read more

BRIAN J's profile image
BRIAN J 
6 years ago

Where to begin. I purchased a 2015 ford edge sport recently and had numerous issues. When examining the car with my salesmen Miguel I asked him if the car had any issues mechanically. He insisted it did not. We sit down and he gives me my apr and I decide to go through with the purchase. First issue: when sitting with the finance manager he gives me my statement with my monthly and the apr is different then the one i was told i would get. Next issue: The finance manager, Octavio is trying to sell me extended warranties and g... read more

Frequently asked questions about Al Piemonte Ford

How is Al Piemonte Ford rated?

Al Piemonte Ford has a 4.3 star rating with 2,554 reviews. 

When is Al Piemonte Ford open?

Al Piemonte Ford is closed now. It will open on Monday at 9:00 a.m. 

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