AKUMIN

Marina K. 

on Birdeye

4 weeks ago

On June 12 I called to make an appointment for a breast ultrasound. Juan Carlos took the information, including the type of exam I needed and didn't say a word that according to the policy of Akumin I will need a mammogram first (I am 35 years old, no history of cancer in family, no implants). When I came to the appointment on June 23 the lady at the reception (was constantly on the phone discussing some personal issues by the way) gave me the papers to sign and when I finished doing that, she decided to tell me that they ca... read more

Dawn E. 

on Birdeye

a month ago

I have been diagnosed with Multiple Sclerosis since 2016. I have approximately 20 lesions in my brain so annually, I am required to get MRI’s on my brain, c-spine, thoracic spine and my lumbar spine. With and without contrast for all of them. Any other office that I’ve ever been to for the scans, to include hospitals, Florida Medical Clinic, Tower Radiology, etc, have taken approximately 4 hours for all the MRI’s, spread over multiple days. My entire spine has been clear of lesions, and I have not had any new or active lesi... read more

Axa Y. 

on Birdeye

a month ago

never going back i needed to do ct scan of head, 4 hours fasting, 1 hour drive each direction to reach the place to be informed that the machine is down.... then receptionist yelled at me when i asked why i was not informed..... 

Madelene T. 

on Birdeye

3 months ago

I gave them a one star, because a zero star is not available. Location is under construction and the waiting room is mosquito infested. Front office staff is completely unprofessional, rude, disrespectful and should be relieved of their duties. Positions in the health field should be given to people who actually care about others. Akumen located at 8300 W Sunrise Blvd, Plantation, FL 33322 should be closed.  

Jane F. 

on Birdeye

7 months ago

The call center which I believe is out of the US as everyone you speak with barely speaks English.  This company is horrible. I don’t know how they stay in business!  I had an appointment which they let me know if I canceled within 24 hours that I would still be billed. The day of my appointment they sent me a text 6:50 am to let me know that my 9:00 appointment was cancelled because they did not have a technician on site at that time.  I have had another experience in the past with similar negative results.  I would not eve... read more

Nick W. 

on Birdeye

a year ago

It has been almost two weeks and my Dr still doesn't have the results of my CT scan. They need to open the images and examine the results. A fax will not do, and its not 1999. This is delaying my surgery, and now I have to take 3 hours of my day to drive and get a CD to take to my Drs office. What a horrible place to do business. While the people are nice at the facility, what good is that if the results are not provided to the Dr?? 

Maxie B. 

on Birdeye

a year ago

On akumin This place, Akumin Riverside, has shady business practices and rude people. TWICE I was assigned appointments ... ASSIGNED appointments with no input from me. The first time I called and was treated rudely by the nasty boy answering the phone when I tried to explain. He didn't understand what I was saying yet he interrupted & talked over me/ during the entire call. I hung up. I called back to speak to a supervisor. The supervisor was not available but was promised a call back. I never received a call back. This pla... read more

Vince C. 

on Birdeye

a year ago

Terrible decision making by Ivonne at the front desk. Someone came in extra late for an MRI due to being lost supposedly and instead of sticking to her first decision to make the late person reschedule or go after the rest of us, she just let her go in ahead of us. So my 630 appt became a 7pm appt, finally leaving the office at 730pm. Another person who also came in late was also allowed to just go in. There is no respect here for folks who come on time or have later appts that day especially knowing that these MRIs take ... read more

Sonji 

on Birdeye

a year ago

Sunrise Lakes location is really unprofessional. They cancelled my appt the day before due to I now need a Mammo because the last one was Oct 2022, appt was Nov 10-It took 3-4 weeks to make an appt because Akumin's system was down every time I called, now I have to start all over when my TaTa's are bothering me. Management was no better when the guy from the scheduling department reached out to them to advise them that it was Akumins fault. Back to Plantations location I go.