This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Aequis An Inclusive Retreat
- Day Spas
- Portland, OR
About this business
Location details
422 NW 13th Ave, Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Terrible, Terrible, Terrible – So, just to start I had a gift certificate given to me in March, and I could not get in until August. The only reason I was able to get in then is because I showed up at the spa and requested to speak with someone about all of the un-returned phone calls/messages/emails. Terrible customer service, they thought it was funny and didn't really seem to care that I was so frustrated with them. Then they tried to schedule me with their new therapist that had started that week! I had a friend get a $1... read more
Do not bother – I will just paste in the email I just sent to the company: My boyfriend and I came in several weeks ago. I've left numerous messages for you via voicemail, with Chloe and with Timothy. In addition I emailed you at customerservice@aequisspa asking again for you to return my call. The positive is that my boyfriend enjoyed his massage with Christine. I agree that she was professional, and he expressed that she did the job as advertised. I had a mani/pedi performed by Brenda. She quickly made a rude comment about... read more
Not what I Expected – I visited the new location of Aequis and I have to say the decor is lovely. Although the staff was bending over backward to please me I truly felt that the quality of the massage was not what I was expecting. I have had similar massages in a much less lavish setting and and I have to say that they were more satisfying to me. Especially at this price point. Finally, I am not writing this review out of spite of jealousy as one reviewer suggests, I simply want to share my opinion of this business with fell... read more
best in town – Aequis has done it again. I've been receiving massages and facials at aequis since their first location in the pearl and have NEVER been disappointed. They always take care to remember my personal preferences and I love how peaceful the atmosphere is. I hope the obviously fake reviews below (motivated by jealousy?) don't deter anyone from having the wonderful experience I know is waiting for them at the new Aequis spot in the Pearl.
I <3 aequis – I had a 90 minute massage (that went longer) to ease my muscles back in place after a fall off my horse and it was incredible. I feel so much better. Even though I'm 16 they treat me like an adult and I love it at Aequis. thanks!!
terrible service – I bought a couples massage for my parents and although they had to wait several months for the appointment they were finally able to schedule time off work. However, no one ever called them to inform them of the change in locations. To make matters worse my mother called while on the way to confirm the address only to find out that no one would be available to give them their massages! The lady then blamed my mother for the problem! I spent several hundred dollars so that my parents could enjoy a nice mass... read more
Give Aequis a chance – Give Aequis a break. Aequis was so wonderful when they first opened up years ago in the Pearl District that they were booked out for months! They re-opened in a huge gorgeous space a few years ago so that more clients could enjoy what they had to offer and not have to wait for weeks or months to get an appt. They moved back into a smaller awesome space in the Pearl District, I imagine to bring back the original intention they had in the beginning, I am not sure of this, but this is how it feels to me. ... read more
What a load of crud – Megan Klein, proud founder of Aequis states, "In times of significant economic struggle that contribute to each person's fears and insecurities, we (Megan & 3 other spa owners) decided to bond together in a united force to bring wholeness, happiness and love to everyone who crosses our path..." I find this ironic due to the fact that that the opposite is true. Although I had an appointment during the "greening up" of Aequis and I was completely ignored. I would NEVER spend another dime here. It seems to... read more
horrible customer service – I received a gift certificate for a couples massage that I decided to use for my anniversary. I made numerous phone calls and got a message that the voicemail box was full. I also sent an email to their "customer service" email account - with no answer. Finally determined that they were changing locations. On the first day at the new location, I got through and was told someone would call me back in 15 minutes - nothing. Three hours later, I called and made an appointment for their first available... read more
Frequently asked questions about Aequis An Inclusive Retreat
How is Aequis An Inclusive Retreat rated?
Aequis An Inclusive Retreat has a 2.6 star rating with 214 reviews.
When is Aequis An Inclusive Retreat open?
Aequis An Inclusive Retreat is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com