Aequis An Inclusive Retreat

BarinaM 

on Citysearch

15 years ago

World Class – My husband and I had what I would classify as world class massages there. It was a little tricky getting an appointment, but we're originally from NY, so we're pretty used to the good places being hard to get into. Bottom line for us: it was worth it. 

GSmith9495 

on Citysearch

15 years ago

Please keep going to Aequis so I can get the back pay owed – It's interesting reading the recent good reviews for Aequis, or that Aequis is even still in business since many, many of it's accounts are in arrears. I have a confirmation from a claims handler at the Oregon Bureau of Labor and Industry that there are SEVERAL claims against Aequis and it's owner Megan Klein Fitzgerald. Apparently Megan refuses to respond to any of these claims from the poor employees who were duped into working for her, only to never receive the ... read more

jojoluvs2eat 

on Citysearch

15 years ago

Fantastic Experience Today – Let me say this, I did have some trouble getting the appointment scheduled similar to some of the reviews below. I did, however, get that worked out with a personal call from the owner, Megan. Today was the day that my boyfriend and I visited the spa and had a really great experience. From the beginning of our appointment where we worked out our aromatherapy to the time we left, we were made to feel extremely special and were well taken care of. For those of you that take reviews seriously, it is... read more

BeckyJoe 

on Citysearch

15 years ago

I had a nice time – I went and had a really wonderful time. I can't say others didn't have the same level of perfect service I got, but reading a few of the previous posts makes me suspect Aequis has a rogue disgruntled employee or jealous competitor. I have run small businesses before so I know how it goes. The way it sounds so personal it sounds like some one or some ones with an agenda, a little time on their hands, and a handful of free easy to create CitySearch accounts. All I can say is, "been there" Aequis. Just keep ... read more

Blazers2010 

on Citysearch

15 years ago

Don't be fooled by the Ratings – Don't be fooled by these ratings! There have been ONLY seven (7) good ratings for this place in the last year! The overwhelming majority have been HORRIBLE. Stay away as they are not worth your hard earned money in these times! 

berkeley2004 

on Citysearch

15 years ago

Worst Service, Unprofessional Staff – Aequis is uniquely unapologetic about providing terrible customer service. It's incredulous. After calling for 4 weeks straight with no reply, they acted as if it was my fault for not being proactive enough. I actually went in to the spa to try to schedule an appointment. The woman at the front desk was especially rude. She said it was impossible for her to schedule something. Aequis is infamous for selling gift certificates and not honoring them. I have a $250 gift certificate and they ... read more

kgh43 

on Citysearch

15 years ago

I liked it! – I really enjoyed my time at Aequis. I had a fantastic facial, and the staff provided very helpful information for the future care of my skin. Most importantly, my mother is in a wheelchair and not able to speak very much, but she was still treated with the utmost respect. The staff really worked to accommodate her...all of which was enormously appreciated. 

moon5775 

on Citysearch

15 years ago

Why does no one answer the phone? – While I understand that they have had a change of locations recently and that that can be difficult, how do they expect to make money if no one is answering the phones? I have been calling for DAYS trying to reach someone and NO ONE ANSWERS THE PHONE. NO ONE RETURNS MY MESSAGES. Exasperated, I walked into their new building and requested to make an appointment. The woman told me to call the number and when I told her that no one answers the phone, I was AGAIN told to just "keep calling". A... read more

JoeDg 

on Citysearch

15 years ago

Worst place, don't be fooled into wasting your money – Aequis is all gloss and absolutely no substance or follow through. I've worked at Aequis for Megan, so I have real first hand experience at what a shoddy, pathetic operation it is. After about two weeks of working there half the staff abruptly quit because Megan was not paying them. Also, she had not paid several vendors so Aequis was unable to supply the adequate products to customers such as shampoo and conditioner for the showers. And they had run out of key cleansers... read more