This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Aequis An Inclusive Retreat
- Day Spas
- Portland, OR
About this business
Location details
422 NW 13th Ave, Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Over-priced, under-staffed – This has been an extremely difficult place to make an appointment with. They don't seem to have a receptionist and phone messages aren't always returned in a timely manner. I have a gift certificate and as soon as it is used up, I will never return. The pedicure polish hasn't lasted as long as it has at other places and they seem to be over-priced. One manicurist just up and quit do to lack of payment and now it's hard to get an appointment for two of us at the same time. Instead of two of us hav... read more
seriously overpriced – I will not be returning to this spa because of the service I received there last week. The massage was sub par, the staff did not seem genuine, and I did not get the full time that I paid for. I think it's time to try other spas in the area.
SAD!! – When I first went to Aequis 7 years ago in 2004 at their original location I was blown away. The staff were amazingly sweet, calm, the ambiance was beyong soothing and my massage was the best by far and left me feeling great for over a week (a rare occurance in my case). I work in a customer service position where I come into contact with 100-200 people every day, so I know first hand that not everyone is going to be happy and there are always people who will despise the service they get no matter what. . . BUT I've ... read more
Luxury, top customer service, serene – I started with Aequis when located in its original location. I was in complete awe over the ambiance, serenity, and peace. Then it moved to a bigger, less personal location, still awesome massage, but the special and unique ambiance was lost. NOW, back to business in the Pearl! You walk in and as a mom, this place takes your breath away! Peace, quiet, Serene, more then affordable, especially for the quality of personal attention and expertise. As a runner, Katlyn really knew how/what to... read more
NO WAY!!!! – I am not sure if it was a dream or not still four days later. I have been to Aeqis once before in 'o6 and never forgot it. I finally found time again and scheduled a facial and a massage for the same day. So when i arrived it was just like i remembered it just a little smaller but same AMAZING ZEN feeling that came over me instantly. I was approached immediately with this awesome dry erase intake form and offered hot tea. The staff was amazing right away, true customer service for sure. I was taken into the back... read more
What Happened? – I have been to this place 6 times over the years; every time magical. Not sure what happened, but the writing is on the wall.....Groupon Coupons= trouble. I bought several coupons and cannot even get in to use them. I called and was told that the secretary was out and that they would call me back. I never received a phone call, I have called back several times to no avail (no answer at all, or voice mail) and my email has produced no reply at all. Stay away!!! Not sure the employees can handle all the coupon... read more
Business response:
When you buy a groupon coupon you have to know that it will take time to book an appointment that is why you get a great deal. And you are only allowed to buy one for yourself and use the others as gifts. You are obviously a bargain shopper so show some patience.
Not So Bad – I am an employee and would just like to say that I do get paid, and have never not gotten paid and have worked there for quite some time now. It is a great place to work, with a great staff.
More proof – egov.sos.state.or.us/br/pkg_web_name_srch_inq.login........ will provide further proof of violation. This is reportable and should be stopped. Does anyone know where to report? It seems that Ms Klein has taken herself off as listed owner, and now her ex husband, David Klein of California claims to be part owner. It's on his Facebook page. There is also a page called AEQUIS SPA REALLY SHOULD PAY THEIR EMPLOYEES on Facebook. I personally will never do business there again.
Gone Legitimate - Got Licensed – I guess the pressure to get legit or die was too much. The place is finally licensed. It took lots of calls to the State! I did find that the BBB has given the place an F rating and there are HUGE outstanding BOLI claims and liens for payroll violations. A simple credit check will prove them out. If one believes in karma, (interesting that the business promotes spiritual well-being), then they have a big kick in the butt coming (or at least their next life as a dung beetle). I, for one, will ... read more
Frequently asked questions about Aequis An Inclusive Retreat
How is Aequis An Inclusive Retreat rated?
Aequis An Inclusive Retreat has a 2.6 star rating with 214 reviews.
When is Aequis An Inclusive Retreat open?
Aequis An Inclusive Retreat is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com